Excellent 8.2
Based on 730 reviews

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About Hotel New Otani Tokyo The Main


This hotel is located in the heart of downtown Tokyo, allowing easy access to Ginza and Roppongi and major sightseeing areas like Shinjuku and Akihabara. It's merely five minutes by foot to four subway and train stations which can transport you to the main business districts and tourist areas. A prominent hotel in the city, Hotel New Otani Tokyo The Main is beautifully surrounded by a 10-acre Japanese garden dating back more than 400 years. Meeting the needs of both business and leisure travelers, the hotel provides a variety of restaurants, banquet rooms, and a shopping arcade. This is an ideal choice for those seeking a blend of attentive service and modern conveniences.
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  • Wi-Fi [portable rental]
  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car power charging station
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Land sports

  • Tennis court(s)

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Chapel
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Fireplace
  • Wheelchair accessible
  • Facilities for disabled guests
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • Infirmary
  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Japanese
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An additional charge will be required for use of the indoor pool and outdoor pool.

Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.

Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.

Child and extra bed policy
Children 0-3 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 3812 JPY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3.0 Km
Distance to Airport: 64.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 17
Number of Rooms : 643
Time to Airport (Minutes): 120
Year Hotel Built: 1964
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.6

amor H. from Japan
Families with young children
Stayed one night in July 2016
We love it the most I love is the garden we love to go back again,the room is clean very accommodating very relaxing in all we love our stay in the hotel
Reviewed July 22, 2016

Rikrik I. from Indonesia
Business travelers
Stayed 2 nights in April 2016
Great garden
Beautiful big green garden with colourful flowers. Great cafe overlooking garden.
Reviewed May 04, 2016

Lara M. from Australia
Stayed 3 nights in April 2016
We had a wonderful time staying in your hotel
Reviewed May 03, 2016

Foong C. from Malaysia
Stayed 5 nights in March 2016
Friendly staffs, beautiful garden.
Reviewed April 12, 2016

Pauline D. from United States
Stayed one night in March 2016
I was expecting a great pool & gym without any membership needed like any 5 stars or 6 stars hotels I've been. The bathroom floor is not level straight with the whole flooring, the tiny step is too dangerous.
Reviewed April 01, 2016

Angela J. from Australia
Stayed 6 nights in March 2016
Loved our stay at the Otani
Location, quiet, lovely gardens
Great location (close to sights & metro station with great interchanges), room a little dated & didn't eat in the restaurant due to cost.
Reviewed March 30, 2016

Tsang E. from United Kingdom
Business travelers
Stayed 3 nights in February 2016
Excellent Service and Comfortable Stay
Great Location, Nice Staff and Excellent Hotel
For business wise, this hotel is a great choice. The location is great and my companion and I really enjoy our stay.
Reviewed March 03, 2016

SUNJONG S. from South Korea
Families with older children
Stayed 3 nights in February 2016
Very good...
and I want to go again..^^
Reviewed February 11, 2016

Ivan J. from United Kingdom
Stayed 7 nights in August 2015
Huge hotel but good
Room, Location, Servoce
Great stay!!! Restaurants a little pricey..
Reviewed August 31, 2015

Sandeep R. from Singapore
Business travelers
Stayed one night in July 2014
Great Business Hotel
Various facilities available. The hotel is really huge and getting around is confusing but staff were very helpful with good English. Rooms were decent sized.
Had a good experience at this hotel. The location is not exactly central but it is well known by Taxi drivers and is accessible by train/metro. The hotel is huge and the walk to metro station is 15mins from the further end of the hotel so advance research and route planning is required
Reviewed August 31, 2015


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