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Customers like this hotel for:
    Nearest transport:
  • Kojimachi Station (0.4 Km / 5 min walk)
    Area recommended for:
  • business
  • restaurants
    Distance to airport:
  • Haneda International Airport (14.9 Km)
  • Narita International Airport (59.7 Km)
    Customer comments:
  • "Convenient location", "Friendly and helpful staff", "Great views", "Spacious rooms"
    Top nearby attractions:
  • Akasaka Palace (0.6 Km / 8 min walk)
  • Akasaka Sacus Shopping Mall (1.0 Km / 12 min walk)
  • Tokyo Imperial Palace (1.7 Km / 21 min walk)
  • Midtown Complex (1.7 Km / 21 min walk)

Note: Distances are measured as a straight line.

Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan 102-8578 (Show on map)

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"1. Location - near Akasaka Mitsuke and Nagatacho Station 2...."

Shermila, Philippines April 01, 2015
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December 01, 2015 - December 03, 2015 | 2 nights
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Price per night

Features of Hotel New Otani Tokyo The Main

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • indoor pool
  • massage
  • outdoor pool
  • sauna
  • spa
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Japanese

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Hotel Description
This hotel is located in the heart of downtown Tokyo, allowing easy access to Ginza and Roppongi...see more This hotel is located in the heart of downtown Tokyo, allowing easy access to Ginza and Roppongi and major sightseeing areas like Shinjuku and Akihabara. It's merely five minutes by foot to four subway and train stations which can transport you to the main business districts and tourist areas. A prominent hotel in the city, Hotel New Otani Tokyo The Main is beautifully surrounded by a 10-acre Japanese garden dating back more than 400 years. Meeting the needs of both business and leisure travelers, the hotel provides a variety of restaurants, banquet rooms, and a shopping arcade. This is an ideal choice for those seeking a blend of attentive service and modern conveniences.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (717)

Business travelers (225)

Couples (245)

Solo travelers (74)

Families with young children (57)

Families with older children (74)

Groups (42)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (717)
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Ivan J. Couples
United Kingdom, August 31, 2015
Huge hotel but good

Room, Location, Servoce
Great stay!!! Restaurants a little pricey..
Christina Y. Couples
United States of America, July 20, 2015
Good Hotel

Location, Room Size, Service
Ayelet M. Couples
Poland, April 15, 2015

Garden, room size, bed comfort
Kristine B. Groups
Philippines, April 04, 2015
Comfortable stay!

Comfortable, clean & spacious
Our stay was very comfortable. Our room was clean and spacious. It's near the metro and near restaurants.
Shermila Y. Families with young children
Philippines, April 13, 2015
Great Hotel

1. Location - near Akasaka Mitsuke and Nagatacho Station 2. Big Room - comfortable 3. Nice Garden
It was a wonderful experience in this hotel. The garden is so nice, we have great pictures there. The staff are so friendly and helpful, bringing our luggage to our room. Cherry blossoms can be seen outside the hotel. Access to train stations is easy.
SEE L. Couples
United Kingdom, March 30, 2015
Uncomfortable Stay with many Unpleasant Experience

Too many customers, customer services too brief & army displined & space too large for comfort.
We had a very uncomfortable stay at this Hotel for 1 day! 1. Arrived at hotel at 1:30 pm, Hotel Reception sternly dressed us down for not coming at 2 pm. Told us to go away for 30 minutes and when we came back to the Reception, another receptionist dressed us down for not checking in when we 1st arrived at the hotel. Receptionists definitely need some lessons in customer etiquette! 2. When we were checking out at 7:45am in the morning and go for the 8:05 shuttle for the Narita Airport, the line at the check-out was at least 30 minutes long. After waiting for 15 minutes just for the lift we had very little time for the shuttle. So we went straight down to the shuttle w/out checking out and asked the bell captain to hand the room key back to the Reception. After we told him our urgency, we could not believe his arrogance that he dressed us down for not checking out! These problems point to that this hotel is too big and have too many customers. As a result, customer service suffers, & there is a strong feeling that the hotel staff is under tremendous pressure to process all of the customers that go through the New Otani every day!
Robert S. Business travelers
Malaysia, February 05, 2015
Stay at garden tower n everything's is very old

Will not stay there again
david B. Business travelers
Japan, January 24, 2015
needs modernization

there aren't 3 good things
BRUCE Y. Families with older children
Australia, December 16, 2014
Nice hotel with beautiful garden

Value for money, garden and the location
Excellent experience. Appreciate the location, close to all facilities especially Akasaka with great food, yet keeps its quietness from the crowd. A beautiful garden and worth spending a day there to enjoy.
tony W. Couples
Australia, December 06, 2014
Great get away

The attention of staff (men operating the elevators!) easy and early check in, beautiful shops and gardens
perfect from beginning to end.

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