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Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka Number of Rooms: 1479

Recent customer reviews

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Excellent

8.2

based on
718 reviews

488 reviews in English

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (718)
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Sanguean P. Business travelers Thailand, May 18, 2012
Great location and the size of room isn't so small

Great location and it's very convenience for travel by subway to the shibuya and the other downtown area.
7.3
by overall, the size of the room is quite acceptable in comparison to the general room size of all the other hotels in tokyo. if you would like to travel to the downtown area, you can go to the subway station name "akasaka mitsuke" which is located near the hotel and by walking is approximately 8-10 mins. for the service, it's just general and not so much outstanding.
Restaurant Tip: At the exit door A of the "akasaka mitsuke", you will see a lot of japanese restaurants ( ramen, sushi and etc. ), you may try one. Some are great !
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Ka S. Families with young children Hong Kong, May 16, 2012
Lovely hotel and service with a smile

Good quality room
7
I am satisfied with the overall quality of the hotel. It is really a very big hotel and you can get lost in it. The price is not cheap but the overall environemt is satisfactory.
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Ka S. Families with young children Hong Kong, May 16, 2012
Lovely hotel and service with a smile

Good quality room
7.3
I am satisfied with the overall quality of the hotel. It is really a very big hotel and you can get lost in it. The price is not cheap but the overall environemt is satisfactory.
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Mahesak W. Families with young children Thailand, May 15, 2012
Great choice with good location

Quality of room
9.7
I enjoy stayed at hotel very much.My family want to come back here again. There were many good restaurants and shop inside in hotel. And we love all the service we got from the hotel.
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Natthawat S. Families with young children Thailand, May 8, 2012
Lovely hotel and great services

Location of the hotel is perfect.
10
The room and view are so nice....The hotel is really a five star hotel. All services and facilities are perfect and professional.
Sightseeing/Attractions Tip: The location of the hotel is perfect. It's very close to major Metro line which will you to the attraction places very easy.
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Sally L. Solo travelers Singapore, May 7, 2012
Excellent Staff with clean room

Location is quite central
6.7
the hotel is rather big hence if you are staying at the south wing you have a long walk to your lift lobby. if you are using your 3g iphone, you need to go down to the main lobby to log into your emails,can't do it in your room. most of the hotel shops, restaurant and lounge close rather early ( 10pm ) hence if you want a drink and a short chitchat or some fresh air you need to know the timing. they don't provide any mineral water in the room, hence you need to buy them from the store the staff are excellent, very polite and very helpful
Sightseeing/Attractions Tip: the train station is a distance away. taxi is very expensive.expect to pay about us$105 for taxi to henada airport ( which is closer )hotel bus service to airport have only 3 timing ( 2 mornings and one at night which is no good for thsoe who is flying out in the middle of the afternoon or early evening) don't fly by narita airport which is very far away.
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Bobby B. Solo travelers United States of America, April 29, 2012
Great location and nice rooms

Location, hospitality
9
Enjoyed my short stay there. If you want to go to the nearby restaurants and shopping, skip the taxi and walk from the Garden Tower.
Restaurant Tip: Hooters is just a short walk from the Garden Tower entrance.
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Chen Y. Business travelers Singapore, April 26, 2012
Great location but small rooms

Convenient with amenities
6
The hotel is conveniently located with subway station nearby and with shopping malls. However, the booking do not include breakfast which leave us with little choice for meals, especially not very comfortable with the languages and culinary.
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Victor Y. Business travelers Singapore, April 25, 2012
great location ad will attentive staff

nice size room and quiet but near to the eatery and station to access the town
9.3
i alwasys impressed everytime i stay in New Otani Hotel, the check in/out staff being friend and pro active, service staff being helpful most of the time. I must give credit to the various restaurants in the hotel, they are all good, I suggest you should try some of the restaurant there.
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Tatagraha G. Couples Indonesia, April 23, 2012
Old room but good location

Great location, friendly staff
7
No supermarket nearby, good location close to restaurants. close to subway. but the room is really old.
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