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Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.2

based on
705 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (705)
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Lindsey K. Couples United States of America, May 2, 2011
First class service, classic deluxe Japanese hotel

huge variety of restaurants in the hotel, convenient location, superb service
9.3
Stayed 4 nights and thoroughly enjoyed the hotel. Every manner of amenity is in the hotel, including numerous shops, more restaurants than you can count, helpful English-speaking staff everywhere, etc. 1970's decor gives the place an established, almost old-world feel. Very well maintained, rooms impeccable (though bathroom in Standard King was quite small). But because of the awful dollar-yen exchange rate, things were were staggeringly expensive....not the hotel's fault, though.
Hotel Feature Tip: Be sure to stroll in the Japanese Garden, which is a main attraction of the hotel. It's very large and beautiful, and the doorway to it is almost hidden away at the end of the main cafe/lounge area.
Philip W. Couples United Kingdom, April 23, 2011
Wonderful Hotel

Beautiful rooms
9.7
we were upgraded to a room on the 17th floor and could not believe how good the room was compared to other hotels we stayed in. we had an excellent three nights at the new otani and would recommend it to anyone.
Hotel Feature Tip: Note that there are three hotels under the same management on the same site. If you approach from the Nagatacho Station direction cross the bridge and enter the complex via the entrance on your left. If you are looking for the New Otani Tower ask for directions at the desk or you will get lost in the huge complex.
Yew Y. Couples Malaysia, April 9, 2011
Lovely hotel and superb service

The garden
9.3
I enjoyed my stay very much, the business centre was a great place to keep in touch with friends and family
Harvey H. Couples United States of America, April 5, 2011
Super luxurious hotel

Beautiful receptions, shops within hotel, amazing restaurant, lovely rooms
9
This was an amazingly luxurious hotel, and everything inside it was of the highest possible quality. The staff were very friendly and helpful, and we were immediately upgraded as soon as we arrived. The only problem that we encountered was that everything was ridiculously expensive and nothing was included in the price - you even had to pay to use the gym and pool. No free coffee was provided in the rooms, just one tea bag per person.
Restaurant Tip: Go the Japanese restaurant buffet at the top of the hotel - outrageously expensive but worth every penny.
Mark H. Business travelers United Kingdom, March 11, 2011
Good hotel, surpisingly good value for money

Great bar on the top floor overlooking tokyo
6.7
small rooms but ok by tokyo standards. nice garden and pleasant decor. plenty of restaurants just across the road junction so didn't use the breakfast. good location to get to to other parts of tokyo and a handy bus that drops you straight at narita airport.
Ella H. Couples Australia, March 5, 2011
Lovely Hotel and service

Garden, bigger rooms, range of rooms
9.7
We had a lovely experience with the Hotel New Otani - the staff were great and spoke exceptional english which helped a lot. The gardens were amazing and the interiors all stunning! We would definitely come back!
Sightseeing/Attractions Tip: Close to the trains so easy to find, look for the signs! So easy to see Tokyo as it is a 5min walk to the station!
Seham A. Groups Kuwait, March 4, 2011
nice hotel beautiful landscaping,friendly people

the cofee shop has beautiful view the concierge was v helpful checking out v. quick
9
the furniture of the triple room was not up to our expectation but was very clean
Sightseeing/Attractions Tip: the best part of our visit was our trip to mount fuji and hakone... not to be missed
Johnson C. Solo travelers Canada, March 2, 2011
Hotel New Otani Tokyo

Many different restaurants
5.7
My room was basically dirty. There were patches of stains on the carpet. They should not have the idea of selling dirty rooms with bargain rates.
Jagdeep D. Couples United Kingdom, February 28, 2011
Excellent location for shops

large rooms, convenient
8.7
Good place to stay to see all the local attractions. Comfortable beds.
Restaurant Tip: Great choice in Akasaka just near subway
James M. Solo travelers United States of America, February 27, 2011
Great classic hotel with character

garden, Trder Vics bar/restaurant, grandeur
8.7
excellent. able to relax, exercise in the small but useful gym.great dining.quiet location.
Nightlife Tip: akasaka mitsuke nearby is one of the best nightlife areas of tokyo.

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Customer Reviews - Hotel New Otani Tokyo The Main, Tokyo

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