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Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan 102-8578

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Excellent

8.2

based on
718 reviews

488 reviews in English

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (718)
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Keiren H. Business travelers United Kingdom, February 27, 2014
15 years staying at NO not changing

The staff and the Gardens
9.7
It is boringly unpredictable in being good. The hotel keeps a record of all previous guest requests to be able to answer any question.
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Yu-Cheng S. Business travelers Taiwan, February 26, 2014
expensieve

Friendly Staff, Attentive Staff, English Speaking Staff
6.7
Paid extra to get in to Gym like 70USD. Paid 30USD for breakfast buffet, buffet doesn't some with eggs and omelette.
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Yu-Cheng S. Business travelers Taiwan, February 24, 2014
too expensive

friendly staff, attentative staff, english speaking staff
7
tokyo is ranked one of the most expensive city in the world, that said, new otani is one of the most expensive hotel in town. i booked the hotel only because i saw the full gym picture they have as a facility(including weight-lifting sets) on their websites. however, the gym requires you to pay extra to get in, and different time range will have different prices too. i think i paid about 6000 yen to get in, something like 70 bucks, just to use the gym. breakfast buffet is also expensive, 3000~4000 yen per meal, and it does not come with eggs, no scramble eggs, no boiled egg, no omlette, nothing, you have to pay extra for eggs, something like 700 yen. crazy.
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Tim H. Business travelers New Zealand, January 27, 2014
Very relaxing

location, staff, Business
8
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Premsiri D. Families with older children Thailand, January 4, 2014
Luxury and convenient

Space, location, convenient
8
Value for money, good view, good location, impressive
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Grant F. Business travelers United States of America, December 5, 2013
Classic hotel, beauriful garden

garden, location, value
8
Good. Nice rooms, lots of restaurants, good location, lovely garden. Prices often more reasonable than other large hotels since a bit on the older and less stylish side.
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Chye B. Families with young children Singapore, December 3, 2013
Very comfortable and location is great.

location, size of room and dining
8.3
it was a great and comfortable 4 day stay. We were able to get to the hotel using convenient limo bus service from the airport. We have very easy access to public transport. We also enjoying the nice local restaurants at the hotel. The tour services were also very conveniently located.
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Chye B. Families with young children Singapore, December 3, 2013
Great location and service

Location, service and value for money
8
Like the large room size. Very clean
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Anas A. Couples Saudi Arabia, November 23, 2013
A nice veiw

Bed size, room cleanliness and hotel's garden
8
It was a great chance to stay in this hotel. The hotel has a beautiful garden and a nice view to Tokyo tower.
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Chiung Y. Families with older children Taiwan, November 7, 2013
The stay was just okay.

Staffs were very helpful
6
Just satisfactory. Location of hotel is not that convenient.
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