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Hotel New Otani Tokyo The Main

4-1 Kioicho, Chiyoda-ku, Akasaka, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka Number of Rooms: 1479
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
705 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (705)
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Johann B. Solo travelers Netherlands, May 16, 2013
A grand, diversified hotel - like a mini-city

1.The spectacular gardens 2. The variety of restaurants 3. The cosmopolitan atmosphere
7.7
My stay was quite satisfactory. I have no complaints, but I do have two suggestions: 1. The option to re-use towels (to save water) should be extended to include bed sheets 2. The in-room information about the hotel's dining and cafe facilities seems incomplete. For instance, I couldn't find any Western-style breakfast place other than the Garden View Cafe. Perhaps some are not included in some restaurant listings.
Klaus B. Business travelers Germany, May 16, 2013
Good quality, but not exceptional

Big rooms, very near to the metro station Asakasa Mitsuke
8.3
Lai C. Solo travelers Singapore, May 13, 2013
Good location and service

clean, comfort room
8
Teh M. Couples Malaysia, May 13, 2013
Great view, great environment, fantastic people

Friendly people, great sight seeing, conveniently located
10
Carolyn E. Couples France, May 5, 2013
Very pleasant, all the facilities / services hotel

big rooms, clean, central
9.7
Great hotel, worthy of international chains, in central tokyo, with beautiful centuries old garden and swimming pool ( needs to be good weather). Hard to find at first ( entrance in mall), but so close to MRT ! high rise, to got view on mt Fuji when clear skies. All services of hotel ( room services, newspapers, etc), extremely clean. TV to pay. Restaurants are top notch ( La tour d'argent!!), and price was ok for tokyo.
Jesus C. Families with older children Philippines, May 4, 2013
Comfortable, too many guests and rooms.

fantastic restaurants,good food varieties, attentive staff
7.3
Prad K. Solo travelers Thailand, April 27, 2013
Interesting, but no more, thank you.

I cannot think of any.
4
Kim C. Business travelers Hong Kong, April 26, 2013
Old style 5 stars hotel.

Commuication
7.3
It should be a great hotel 20years ago. Many old folks gathering. Great support from customer service.
Jose M. Couples United Kingdom, April 18, 2013
No wifi internet, bad for business travel

large, good location, friendly staff
6
it was pleasant, but no wifi was bad fro business travel
Nobuhiro T. Business travelers Japan, April 12, 2013
good location

staff attitude garden view clean room
6.3

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