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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.2

based on
668 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (668)
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Tatagraha G. Couples Indonesia, April 23, 2012
Old room but good location

Great location, friendly staff
7
No supermarket nearby, good location close to restaurants. close to subway. but the room is really old.
Terence H. Solo travelers United Kingdom, April 20, 2012
Lovely old hotel

Lovely gardens
3.7
This hotel is very old like most of Tokyo's hotels built in the 60s and 70s. Room was a bit small. Windows cannot be opened which is a minus for me. I stayed in the Garden Wing but understand the Main Wing is better and newly renovated. The hotel is situated in a nice area, near embassies but rather far from anything else.
Linda D. Families with older children United States of America, April 18, 2012
Beautiful Hotel

Excellent staff
8.7
This is a wonderful place to relax and soak up the beauty of Toyko. The staff is very professional and friendly.
Restaurant Tip: The food here is wonderful, but expect to pay for what you get. There is an excellent restuarant in the gardens and a view that was exquisite.
Holman C. Couples United States of America, April 17, 2012
Convenient location with decent rooms

very near the Akasha Metro line
7
value for money conveniently located near the metro line and in the centre of tokyo. the imperial palace and gardens are easily within walking distance as is many little restaurants and bars on the other side of the river. very scenic and picturesque. the hotel shopping mall is quite dead and the restaurants are extremely expensive. all in all, the rooms are decent size with a nice toilet. though there is an internet cable in the room, there is no wifi which is a must for mac users. strangely enough, you will find free wifi by the jazz bar and often times a large collection of hotel guests using the wifi.
Sightseeing/Attractions Tip: On sunny days you will find Japanese business men fishing along the river.
Yasuteru K. Business travelers Japan, April 14, 2012
Best hotel in Akasaka

Established Japanese top hotel
9.7
the hotel has a really beautiful japanese style garden, and you can enjoy the view from your room and cafe longe always during your stay. and in this hotel, there are so many top rated japanese restaurants such as kyubei (3 star sushi). and very good to access any subway stations to travel around tokyo from this hotel. highly recommended.
Siauw B. Couples Indonesia, April 13, 2012
Good Hotel with Smile

Nice Hotel with beautiful Japanese Garden
6.3
garden tower building is elder than the main ,so the room in garden tower equiped with old equipment especialy ac controler.
Yang Y. Groups United States of America, April 13, 2012
Great location with beautul garden

Located in a very convenient location, the garden is very beautiful, the service is good too.
8.7
Location is near a metro station which has several lines going through, it is very easy to access most of the tourist spot. The travel agent in the hotel help us to book all the tickets going to Osaka, Hakone, Kyoto, which save us a lot of hassles. The staffs all speak English. We didn't eat in the hotel since that is quite expensive.
Deny L. Couples Indonesia, April 9, 2012
small room

big area hotel
6
it was my first stay, but i couldnt find near shopping good area and dinning, the lobby hotel is big, suitable for business hotel. not much time and cant go to see interest shopping area near hotel
Gunyapak K. Couples Thailand, April 9, 2012
Good location for business hotel

great location, nice hotel garden
5.7
we are not much enjoy our stay because the staff are not helpful comparing with other hotel we stayed in Japan. We ask for information and they keep asking us to ask someone else. So we end up helping ourself. Not Impress Hotel food is just ok, comparing to the price they charge...not recommend
Sightseeing/Attractions Tip: roppongi hill is the place you should visit
Prakash K. Solo travelers United Kingdom, April 7, 2012
Great location and nice rooms

Well equipped hotel with good service
8
I was quite happy with the room and the rate offered, given the size of the room was decent.. The service was good and size quite friendly Difficult to get during the busy cherry blossom season. Will definitely stay there again.
Restaurant Tip: Akasaka is a great place to dine. Restaurants open till late.

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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