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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Hotel Area: Akasaka / Roppongi Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.3

based on
643 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (643)
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Jimmy W. Couples United States of America, March 20, 2012
Beautiful views with waterfall garden

upscale hotel, great location, nice rooms
8
i was able to get great prices at this famous otani hotel. all of my japanese friends said this hotel was for foreign diplomats and choosing his hotel was the right choice. their garden was extremely beautiful and romantic. i had afternoon tea and the service staff was extremely nice.
Chanon W. Couples Thailand, March 19, 2012
Great hotel

Nice room
9.3
great rooms and not too expensive compare with the size(the main). the hotel service is also great, nice people as japanese style. because the huge size of the hotel space, so a little tired felt while walking in this place.
Thomas W. Business travelers United States of America, March 18, 2012
Beautiful hotel

Clean, big rooms, nice bed
9
this hotel seems aimed for weddings and is very nice. the internet was supposed to be extra but it was free for me. i loved the room except their lan cable only reached so far and the electrical outlets weren't very convenient... but these are only small issues. don't expect to find a reasonably priced restaurant here. there is a family mart "hidden" on the 2nd floor.
Stefan M. Business travelers Switzerland, March 14, 2012
Great Hotel at perfect location

Bathroom
9
Was a perfect stay in a great city. I like to go around, not far from Hooters.
Preben L. Business travelers Denmark, March 14, 2012
Great hotel with good service for business travel

facilities, rooms, location
8.7
Great hotel at reasonable price level for the concerning business traveller.
Samantha D. Couples Australia, March 5, 2012
Nice view from room.

The view
7
Nice hotel facilities, but we booked a room for a couple meaning a double bed and they gave us two single ones even thouigh we confirmed it at the desk. Most spoke english.I wouldnt stay there again as its a large overpriced hotel and you have to walk through heaps of shops just to get out of the hotel. Really close to Subway so it was easy to get everywhere.
Yasuteru K. Solo travelers Japan, March 3, 2012
Truely 5 star hotel

Great restaurants
9.7
I always stay at this hotel due to the convenience of travel to anywhere in Tokyo. the hotel has top class restaurants alot and really great taste, esp Kyubei Sushi. Staff there are also very friendly and kind, very proffessional too. Room is spacious and comfortable. and the best thing is that this hotel is real 5 star hotel, but comparing to other 5 stars in Tokyo, the rate is very reasonable. highly value-stay!
Darren H. Business travelers Australia, March 1, 2012
Can not find a single fault.

Lovely room, clean, tidy and amazing staff.
9
To stay in a hotel while travelling on business that is comfortable, clean and welcoming makes a big difference to your trip. The New Otani is just that. Breakfasts overlooking immaculate gardens with your paper and a coffee prepares you well for the day. Taxi's at the door, with assistance from the staff with the language barrier ensures you can get anywhere you need to. At night, the rotating restaurants has fantastic food and amazing view. I will not stay anywhere else in Tokyo.
Hotel Feature Tip: Bars and restaurants are great, but perhaps the shops in the hotel are a little pricey.
Marcel G. Business travelers South Africa, February 29, 2012
Excellent hotel, with exceptional service

Exec Zen room are a must
8.3
Ensure you dine on the 27th floor - view is awesome!
Christopher H. Business travelers United Kingdom, February 21, 2012
Convenient and with beautiful grounds

The traditional gardens alone are worth staying here for. On direct route for Airport Limousine bus and close to Metro
8.7
did not spend that much time in the hotel and did not use any of the f & b. however i was very happy with my stay there, the room was big by tokyo standards and well appointed. the staff seemed friendly and helpful.
Hotel Feature Tip: The traditional Japanese gardens are a well known feature of the hotel and very beautiful

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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