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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.2

based on
675 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (675)
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Johnlin Y. Business travelers Indonesia, May 28, 2011
Luxurious hotel with the best furnitures

the design and service is very good
10
the price is worth with the service served. Everything are good! The hotel itself, food, ambiance, the environment, and location as well!
Travel tip: Try its restaurant inside the hotel. Good taste!
Jeremy H. Business travelers United Kingdom, May 26, 2011
Great views, pleasant but small rooms

Friendly staff
7
Japanese restaurant in the hotel is very pleasing, serene garden view, excellent service, interesting food. The hotel garden is a beautiful oasis in central Tokyo, not surprisingly popular for wedding photographs.
Restaurant Tip: Try the Japanese restaurant
Chin K. Groups Singapore, May 20, 2011
Great location and nice room!

Stone's throw away from subway, rather spcaious room and good service
8.7
Pretty much everything is good. Service, location, room, comfort. there's a lovely garden too, but too bad the outdoor pool is closed. Manage to get a good discounted rate online which is a really good steal.
Hsian S. Solo travelers Malaysia, May 17, 2011
Hotel with a Great Location and Helpful staff

Very well located in central Tokyo with easy access to 4 subway stations
7.7
Hotel is convenient to get to from the airport as there is a limousine bus service which takes you straight there from Narita airport. Also within 5 mins walking distance to 4 subway stations sitting on different lines, so enables easy and quick access to various parts of Tokyo. As Akasaka is fairly central, travel time to other parts of Tokyo are all generally around 5-6 stops away (Shinjuku, Shibuya, Ginza, Jimbocho). Hotel staff were helpful and able to assist with providing good travel advice on which stations to go to to visit certain sites.
Hotel Feature Tip: Take a little time for a walk around the 400 year Japanese gardens on the hotel compound.
Mindon C. Couples Taiwan, May 17, 2011
Luxury hotel at great discounted price

Make you feel like a royal member
10
Great services, good location, and great values you don't find everyday in life
Frank R. Business travelers Australia, May 13, 2011
Great Hotel with nice size rooms

top class hotel
9
Location, facilities, room size, connection to airport and ease of access to underground,
Jeanny M. Business travelers Indonesia, May 12, 2011
lovely hotel and service

location
7.7
Lindsey K. Couples United States of America, May 2, 2011
First class service, classic deluxe Japanese hotel

huge variety of restaurants in the hotel, convenient location, superb service
9.3
Stayed 4 nights and thoroughly enjoyed the hotel. Every manner of amenity is in the hotel, including numerous shops, more restaurants than you can count, helpful English-speaking staff everywhere, etc. 1970's decor gives the place an established, almost old-world feel. Very well maintained, rooms impeccable (though bathroom in Standard King was quite small). But because of the awful dollar-yen exchange rate, things were were staggeringly expensive....not the hotel's fault, though.
Hotel Feature Tip: Be sure to stroll in the Japanese Garden, which is a main attraction of the hotel. It's very large and beautiful, and the doorway to it is almost hidden away at the end of the main cafe/lounge area.
Philip W. Couples United Kingdom, April 23, 2011
Wonderful Hotel

Beautiful rooms
9.7
we were upgraded to a room on the 17th floor and could not believe how good the room was compared to other hotels we stayed in. we had an excellent three nights at the new otani and would recommend it to anyone.
Hotel Feature Tip: Note that there are three hotels under the same management on the same site. If you approach from the Nagatacho Station direction cross the bridge and enter the complex via the entrance on your left. If you are looking for the New Otani Tower ask for directions at the desk or you will get lost in the huge complex.
Yew Y. Couples Malaysia, April 9, 2011
Lovely hotel and superb service

The garden
9.3
I enjoyed my stay very much, the business centre was a great place to keep in touch with friends and family

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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