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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 1479
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
693 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (693)
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Seham A. Groups Kuwait, March 4, 2011
nice hotel beautiful landscaping,friendly people

the cofee shop has beautiful view the concierge was v helpful checking out v. quick
9
the furniture of the triple room was not up to our expectation but was very clean
Sightseeing/Attractions Tip: the best part of our visit was our trip to mount fuji and hakone... not to be missed
Johnson C. Solo travelers Canada, March 2, 2011
Hotel New Otani Tokyo

Many different restaurants
5.7
My room was basically dirty. There were patches of stains on the carpet. They should not have the idea of selling dirty rooms with bargain rates.
Jagdeep D. Couples United Kingdom, February 28, 2011
Excellent location for shops

large rooms, convenient
8.7
Good place to stay to see all the local attractions. Comfortable beds.
Restaurant Tip: Great choice in Akasaka just near subway
James M. Solo travelers United States of America, February 27, 2011
Great classic hotel with character

garden, Trder Vics bar/restaurant, grandeur
8.7
excellent. able to relax, exercise in the small but useful gym.great dining.quiet location.
Nightlife Tip: akasaka mitsuke nearby is one of the best nightlife areas of tokyo.
Mun Y. Families with older children Malaysia, February 27, 2011
Lovely hotel located in luxurious garden park

Convenient location with quiet atmosphere
8.7
hotel has great charm and is conveniently located. it is very close to the akasaka mitsuke metro line that can take you to any famous shopping district-shibuya, ginza, or asakusa for temple visits.
Restaurant Tip: The hotel is within walking distance to Akasaka that has some shopping malls and many restaurants and bars
Ute L. Solo travelers Germany, February 27, 2011
More than just a hotel

perfect service
9.3
If you come to Tokyo for the first time, you can get a glimpse of Japan already by spending your first hours just in the hotel: go up to the highest floor and see the Fuji, look at the Koji in the Japanese garden and have Soba noodles in the restaurant. Communicating by internet is however very expensive. Also a simpe cup of coffee. Better take one of the buffets wich cost about 30 000 yen, but are worth the money.
Anne-Marie M. Couples Australia, February 26, 2011
Great hotel - good location

spacious rooms, especially bathroom
7.7
Everything was good about this hotel. Good size rooms, nice location in a good neighbourhood.
Restaurant Tip: Great restaurants nearby - the one at the left of the entrance to the Shrine was fantastic - good Yakitori
Suzanne N. Couples Australia, February 19, 2011
Bring your own coffee

Nice ambience overall
9.3
Coffee in the room but is charged as a bar item...and Internet in the room should be free with a hotel like this. Convenient location and lovely gardens. The soundtrack loop got a bit monotonous, though choice of classical piano music on it was lovely.
Hotel Feature Tip: Use the massage chair in the business lounge. I used the hotel's salon for a last minute haircut and was very pleased. Noon checkout a nice feature.
Kiyofumi T. Solo travelers Japan, February 17, 2011
Well trained services

Customer services were great
6.7
All of receptionists, room service and bell captions were well trained and provided great customer service. But I was not satisfied with the optional Internet connection service for the service was charged even after I turned off my PC and disconnected the LAN cable. In addition, when I tried to run another virtual machine in my PC, the system tried to charge for another PC.
Ngiet Y. Business travelers Singapore, February 17, 2011
Great location near metro and restaurants

Near metro, plenty of restaurants nearby, safe
8
Short walk (5 min) to train station and lotsa restaurants nearly, great choice.

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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