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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.2

based on
661 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (661)
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Rudeeporn J. Families with older children August 16, 2013
Peaceful and easy transportation access.

Quiet, easy transportation access, close to variety of restaurant.
8
It is very quiet. Staff is excellent in english. Easy access to train station although you need to make some walk to the station. Full of restaurants and convenient stores. Acceptable late check out request. All and all, it is a good place to stay.
Hung H. Business travelers Taiwan, August 9, 2013
Good View , Good Location, Good Services

Good View , Good Location, Good Services
5.7
Good View , Good Location, Good Services
Gareth G. Couples United Kingdom, August 9, 2013
Great for transport links

Massive bed, near lots of tube stations and loads of restaurants.
9
Stay was lovely. The pool is quite small and really busy. I have some tattoo's and was told i would need to cover up if i wanted to use the pool, which was a little annoying but the hotel was as nice about it as they could be.
Cecilia L. Business travelers Singapore, July 30, 2013
Pleasant

Great service, fantastic location and nice room
8
This hotel was huge!!!! I was visiting on business and being honest if I was to choose a hotel for myself I wouldn't choose this for a leisure trip. It is a little outside of the main tourist areas, although it is easy enough to get around to places using the underground (not as difficult as it looks!) or with the very cheap, efficient taxi's (the drivers are the nicest and most professional I have ever encountered) There is a huge choice of restaurants in this hotel and something to suit all tastes....after a week of Sushi it is nice to have a burger or a panini!
Manit P. Business travelers Thailand, July 28, 2013
Very good

conveneince / luxuary / good location
8.7
perfect! The atmostphere in the hotel is rather excellent. beuatyful garden. many restuarants for choosing. Nice view from room's window. Direct limousine bus from/to airport.
Manit P. Business travelers Thailand, July 27, 2013
Excellent

Location, big 5-star-hotel, conveneince
9
excellent service with English speakers. many restaurants for breakfast. direct limousine buses from airport. near to subway station.
Yasuteru K. Solo travelers Japan, July 19, 2013
Traditional Hotel

Dining, garden, location
9.7
this hotel has a great japanese garden, you can enjoy it from the cafe lounge over having coffee or you can even godown and walk around there
Maciej P. Solo travelers Poland, July 6, 2013
A little old, but amazing location.

Great location near a metro hub, plenty of affordable restaurants with different cuisines within walking distance, Trader Vic's on the 4th floor.
9.3
It was good. The hotel is a little bit old and as like with other hotels in Tokyo, space in the rooms is limited. But it is still comfortable, has all the features of a 5-star hotel, with a beautiful garden and good restaurants.
Leslie M. Families with older children United Kingdom, July 1, 2013
Good hotel

Good location and standard. Well located.
6.7
The hotel was well located and has a shuttle bus to Narita airport.
Monica K. Couples Australia, July 1, 2013
Statisfactory, clean, comfortable

In the heart of town, great access to transport, clean and comfortable room
8.7
Pros - Jumped on the bus from the Airport and it took me straight to the hotel. Hotel staff is very polite. Clean room. Right in the middle of town with easy access to transport. Lots of local restaurants not far from hotel. Friendly assistance available to help book connecting trips. Nice gardens. Cons - I booked the hotel on the last couple of days before arrival so I did not get the best of deals and did not include breakfast. The cost of breakfast was fairly expensive and the range was small [Garden] Lots of other restaurants inside the hotel but they were all fairly pricy. I arrived at the end of June, expecting to be able to use the swimming pool but it was not opened. Also I believe there will be additional cost if you decide to use it.

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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