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Hotel New Otani Tokyo

4-1 Kioicho, Chiyoda-ku, Akasaka / Roppongi, Tokyo, Japan 102-8578 (Show on map)

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Area: Akasaka / Roppongi Number of Rooms: 1479
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Recent customer reviews

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Fantastic

8.2

based on
690 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.6
All reviews (690)
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Bruce H. Families with older children Australia, December 13, 2014
Nice hotel with beautiful garden

Value for money, garden and the location
9.7
Excellent experience. Appreciate the location, close to all facilities especially Akasaka with great food, yet keeps its quietness from the crowd. A beautiful garden and worth spending a day there to enjoy.
Tony W. Couples Australia, December 5, 2014
Great get away

The attention of staff (men operating the elevators!) easy and early check in, beautiful shops and gardens
9
perfect from beginning to end.
James M. Business travelers United States of America, December 1, 2014
Wonderful experience

Staff, Trader Vic's restaurant and bar, cleanliness
9
Excellent..That is why I always stay at this hotel while in Tokyo. Trader Vic's with all the Polynesian artifacts and statues lends one to believe that he or she is actually on beautiful Pacific island.. The service is top notch too.
James Z. Couples United States of America, October 30, 2014
Very good spot for Tokyo visit

Excellent service, nice large room, convenient location
9.3
Staffan S. Couples Sweden, October 26, 2014
Precruise stay

Service, Food at one of the restaurants, Japanese Garden
9
Fantastic staff and crew. Very Helpful and nice people. Excellent seafood in one of the restaurants and a very beautyful japanese garden at the hotel.
Rie O. Couples Japan, October 25, 2014
Comfortable

Room, cleaness and price
7.7
Reasonable prices and comfortable stay. If the restaurant opens till late, more better.
Christopher M. Couples United States of America, September 16, 2014
AWESOME!

Great customer service, wide selection of dining options and very nice room
10
It was better than I could Have hoped for!
Grant F. Families with older children United States of America, September 14, 2014
Reliable Good Experience

location, value, garden
8.3
Always a reliably good experience. Location is great for access to restaurants and subway. Lovely traditional garden. Room has plenty of space and clean. Not the hippest or newest place nowadays, but good value and service.
Marjorie A. Families with young children Philippines, August 24, 2014
Close to Tokyo Metro with Beautiful Garden

Location, Big Rooms and Garden
8.7
Check in was easy and efficient. Location of Hotel very close to Tokyo Metro Station. There is direct hotel limousine bus from Narita and Haneda Airport and lots of local restaurants nearby along Akasaka Mitsuke area. Ninja Restaurant is just right across the street just below Akasaka Excel Hotel Tokyu. Room was big and clean and has needed amenities. The hotel has a beautiful Japanese garden with Koi Ponds and waterfalls. There are also shops within the Hotel. Internet was very reliable.
Chon W. Business travelers Singapore, July 5, 2014
Comfortable hotel for business travelers

Quiet and peaceful surroundings with good dining options and train stations nearby. A word of caution, do take note of airport limo bus hours to/from airport.
7.7

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Customer Reviews - Hotel New Otani Tokyo, Tokyo

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