Very good 7.6
Based on 36 reviews

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About Hotel New Tsuruta


Renovated in 1995, the Hotel New Tsuruta guarantees guests a pleasant stay whether in Beppu for business or pleasure. Situated only 0.2 km from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Takegawara Onsen, Hirano Library, Beppu Tower.

The facilities and services provided by Hotel New Tsuruta ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Guests can choose from 56 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers many unique recreational opportunities such as sauna, hot spring bath, massage, karaoke. When you are looking for comfortable and convenient accommodations in Beppu, make Hotel New Tsuruta your home away from home.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • car hire

Fitness & recreation

  • sauna
  • massage(s)
  • karaoke

Swimming & soaking

  • hot spring bath

Food & beverage

  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • vending machine


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • family room
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities

Languages Spoken

  • English
  • Japanese
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 1080 JPY
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.2 km
Distance to Airport: 40km
Internet Usage Fee: 0 JPY
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 56
Room Voltage: 100
Time to Airport (Minutes): 50
Year Hotel Built: 1968
Year Hotel Last Renovated: 1995
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 8.2
  • Value for Money 7.6
  • Food/Dining 6.8

Tirush R.
July 26, 2016
Nice hotel with onsen
The staff were very helpful. The onsen was great. Many good Japanese restaurants around.

Wei-Tong T.
March 03, 2016
Not so new tsuruta hotel
Stayed in a Japanese style room which was far from new. As soon as I walked in the lobby I thought to myself, this does not look like the photos. Then when I walked through the dated halls and unlocked the old wooden door I immediately got a nasty ordour which I noticed later was originating from the bathroom. The smell was the type of damp smell that you can tell has been around for years and has permeated the structure of the room. For this reason alone, I wouldn't stay here ever again. Maybe the western style rooms are in the newer building?!? Staff were friendly but didn't speak too much English. Onsen was nice. Town itself is a bit of a bore. All in all, I immediately regretted spending the night in this hotel

South Korea
February 22, 2016
Good price and location Hotspring was nice

George T.
December 14, 2015
Quiet and peacefull stay
rate is good and its clean.

Hong Kong
October 06, 2015
great stay
room size, location, onsen

Tsui Y.
June 09, 2015
Good value
Ocean view rm, clean and have hot bath

Chanikarn T.
May 30, 2015
Review Hotel New Tsuruta
1. Onsen is very good 2. Japanese room is very large and comfortable 3.staff service is excellent.

Kenneth N.
Hong Kong
May 26, 2015
Convenient location
Convenient location, opposite to large shopping mall "Youme"; with free hot spring; very large Japanese style room.
Convenient location, opposite to large shopping mall "Youme", with free hot spring, very large Japanese style room.

Saudi K.
May 15, 2015
Nice hotel
Staff, big room and good service
It's great !!, staffs are helpful...

Kobchai U.
January 03, 2015
good trip
onsen breakfast