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Very good 7.7
Based on 80 reviews

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About Hotel New Ueno


Well-positioned in Ueno, Hotel New Ueno is the ideal point of departure for your excursions in Tokyo. Set 0.1 KM from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Kiyomizu Kannon-Dō, National Museum of Nature and Science, Ameyoko Market.

At Hotel New Ueno, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, daily housekeeping, laundromat, photocopying, fax machine to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include complimentary tea, towels, slippers, complimentary instant coffee, television LCD/plasma screen, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including massage. Superb facilities and an excellent location make the Hotel New Ueno the perfect base from which to enjoy your stay in Tokyo.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Fitness & recreation

  • massage

Food & beverage

  • restaurant
  • vending machine

Cleaning services

  • laundromat
  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers

On-site facilities

  • family room
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities

Languages Spoken

  • Japanese
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Children 6-12 years old will be charged JPY 2160 per child per night when using existing bedding.

Children 13 years and over are considered as adults.

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 1080 JPY
Check-In From: 03:00 PM
Check-In Until: 11:59 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.1 KM
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Rooms : 76
Reception Open Until: 11:59 PM
Room Voltage: 100
Year Hotel Last Renovated: 2015
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 9.4
  • Room Comfort/Standard 7.1
  • Staff Performance 8.3
  • Value for Money 7.5
  • Food/Dining 6.1

7.2 Ji S.
South Korea
June 23, 2016
Good location but bathroom smell was a disappointment
I spend two nights here. Similar to other hotels in Tokyo, the room was small but has a TV, a small fridge and a coffee pot. They also had slippers, and pjs for us to wear. The bathroom smelt really bad. We asked the manager to fix it but no improvement. They did try to offer a bathroom from one of the unoccupied double rooms but we couldnt be bothered to move back and forth just to have a shower so we ended up just using ours. It would have been better if they changed our room altogether but i guess other twin rooms were all booked at the time. The location is excellent. It is only a few minutes walk from the Ueno station but about 5-10mins walk from the Keisei Ueno station.

May 11, 2016
Best Location
Very good location , closed to JR Ueno station

9.6 Pinsuda S.
May 07, 2016
Great Hotel near by Ueno Station
The hotel is located just behind Ueno JR and Subway station. Great Location for Traveller and also near by Keisei Ueno which has an express train to Narita Airport. The room is very new and clean, functional bathroom and toilet. The staff is very nice.

9.6 Pinsuda S.
May 07, 2016
Great Location with comfortable room
The hotel is located just behind Ueno JR and Subway station. Great Location for Traveller and also near by Keisei Ueno which has an express train to Narita Airport. The room is very new and clean, functional bathroom and toilet. The staff is very nice.

7.6 Chan P.
Hong Kong
April 20, 2016
Small room but value for money
Small room but good enough for 1 person already, location is good but instruction and google map is not clear to find.

8.7 Wai L.
Hong Kong
November 22, 2015
happy happy hhhhhhhhb
sleep sleep sleep

9 PIK C.
Hong Kong
May 14, 2015
Good location and value for money
Wonderful location just opposite to Ueno station
Near shopping mall and restaurants

6.3 Roy H.
Hong Kong
October 23, 2014
Just near the JR UENO
Nice location
Nice location, Size is ok than I expected

8.3 wee L.
August 25, 2014
Typical Japanese hotel with small room but comfort
Location, Room Comfort and staff

7 keenna T.
July 12, 2014
Good location(near JR Ueno) and clean room
Good location, friendly staff, clean room
Good location (near JR Ueno, Ameyoko market), friendly staff ( speak English), clean and comfort room.