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Hotel Nikko Guam

P.O. Box 12819 Tamuning, Tumon Bay, Guam 96931 (Show on map)

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Area: Tumon Bay Number of Rooms: 492
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
427 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (427)
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Chris L. Solo travelers United States of America, October 4, 2014
OVERRATED HOTEL
2
At first I was excited in checking in. Nice pictures posted on the internet but I was deeply disappointed when I checked in. First, no early check in for this hotel. Even during booking process it was requested. We arrived at 12noon and we were told that they will notify us when the room is available but they still checked us in at 3PM. The rooms are old and has not been renovated. Mold inside the showers and the blankets were not even replaced when I checked in. I just found out the next morning after using the blanket that the sheets are used. Yellow stains all over the sides and holes on the sheet. Such a disappointment for the price and for a 5-star hotel. Avoid this hotel cause aside from being over rated and overpriced, it is at the end of the strip. Bad experience. Will not stay here ever again.
Sang H. Families with young children South Korea, September 13, 2014
Valur for money, that's all. Water slide was good.

Valur for money, that's all. Water slide was good.
4
It is very good only for japanese all sign is in japanese.
Eugene K. Solo travelers South Korea, September 11, 2014
Don't book Triple room of this hotel
3
Intern was so rude. I really angry for her attitude And Triple Room was so old, dirty and wet
Heeseon S. Families with young children South Korea, August 18, 2014
good

club lounge, swimming pool and slide, beach,
8.7
Chong K. Families with young children South Korea, August 3, 2014
Everything was good except the location.

Water slide, good location for snorkeling, good staff support
9
Anna M. Solo travelers Philippines, June 23, 2014
It was very relaxing. Very good for de-stressing.

Big room, clean, close to shopping areas
8
All in all it was pleasant. It's beautiful to wake up in a room at the highest floor facing the ocean.
Tsoi W. Couples Hong Kong, June 21, 2014
Very nice place plus beautiful beach.

1. Hotel is big. 2. Room is big. 3. Very nice sea view
8
A little bit far away from downtown area but still you can take a 10-15 mins walk from there. Sea view available from all rooms. Better to ask for higher floor for better sea view. Room is clear, swimming pool is nice, the private beach is excellent!
Eunsun H. Families with young children South Korea, June 20, 2014
good

place, pool, sevice
5.7
Vivian R. Couples United States of America, June 18, 2014
Very Relaxing

Food in restayrant was great, very clean and very comfortable stay.
9.7
Enjoyed my stay but wish it was closer to the night light action.
Yiu S. Couples Hong Kong, June 13, 2014
Superb view from balcony, helpful staff

Superb view from balcony, helpful staff
8
15mins ride from airport by taxi got free shuttle bus every 20mins to DFS & major hotels local buses stopping at hotel Culture Park & Gun Beach just next to Nikko 15mins walk to downtown Free WiFi at hotel Lobby Quite satisfied with Buffet dinner (~35USD)

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