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Very good 7.6
Based on 625 reviews

Recent customer comments

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Very good



based on 625 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.8
  • Location 7.3
  • Room Comfort/Standard 8.1
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0

FRED B.
United States
May 27, 2015
Nice in Nikko
Location, Staff, Activities
Comfort Islandstyle,Beautiful Sunsets,Outstanding informative and helpful Staff.

Wan L.
Hong Kong
April 16, 2015
Nice Stay
Spectacular View. Family Resort
I have stayed both Sheraton and Nikko in my 5-days trip. Nikko has a better view with Tumon Bay side than Sheraton. However, Sheraton has better services which allow early check-in and check-out. The infinity swimming pool in Sheraton is better for couple where the swimming pool in Nikko is better for family with Kids. Location of Nikko is not an issue for me as the free DFS shuttle bus and Lam Lam bus come in every 5-8 mins. However, you definitely need a rental car if you decided to stay in Sheraton as no free DFS shuttle provided. All in all, I had a great stay in both Nikko and Sheraton and no regret. I would suggest to get a Premier room with Tumon Bay view in Nikko with Premier Lounge access and also Ocean view room with Club Lounge access in Sheraton.

SANGHEE L.
South Korea
April 07, 2015
Nice 'Nikko'
Nice view
Usually comfortable

Wing T.
Hong Kong
March 08, 2015
Tigger
Pool side, bar by the beach, private areas
Loving the weather! Relax!

Roy R.
Indonesia
March 04, 2015
worth money. well spend
well maintained, good food and helpfull employee
It was pleasant stay, and very recommend

cai L.
China
March 03, 2015
GOOD SEAVIEW
SEAVIEW, LARGE BED
The management of this hotel was not flexible and it’s not considerated. We booked the rooms for 2 days by seperated bookings, but the hotel staff asked us to check out b4 12:00 the other day and check in again after 15:00. It made us so inconvenient. We travelled in other countries, but we never met such an illogical requirement. Fortunately, under our request several times, the duty manager finally helped us to solve the problem, but it made us trouble. Frankly speaking, the view of every room in this hotel was very good, we could have a big sea view n feel relaxed. The location of this hotel is a little bit far from the city center if by walking, and there is a good choice that you could also choose the free shuttle bus of DFS to the city center where you could enjoy many types of food in various restaurants.

cai L.
China
March 03, 2015
good seaview
seaview, large bed
the management of this hotel was not flexible and it’s not considerated. we booked the rooms for 2 days by seperated bookings, but the hotel staff asked us to check out b4 12:00 the other day and check in again after 15:00. it made us so inconvenient. we travelled in other countries, but we never met such an illogical requirement. fortunately, under our request several times, the duty manager finally helped us to solve the problem, but it made us trouble. frankly speaking, the view of every room in this hotel was very good, we could have a big sea view n feel relaxed. the location of this hotel is a little bit far from the city center if by walking, and there is a good choice that you could also choose the free shuttle bus of dfs to the city center where you could enjoy many types of food in various restaurants.

cai L.
China
March 03, 2015
GOOD SEAVIEW
SEAVIEW,LARGE BED
The management of this hotel was not flexible and it’s not considerated. We booked the rooms for 2 days by seperated bookings, but the hotel staff asked us to check out b4 12:00 the other day and check in again after 15:00. It made us so inconvenient. We travelled in other countries, but we never met such an illogical requirement. Fortunately, under our request several times, the duty manager finally helped us to solve the problem, but it made us trouble. Frankly speaking, the view of every room in this hotel was very good, we could have a big sea view n feel relaxed. The location of this hotel is a little bit far from the city center if by walking, and there is a good choice that you could also choose the free shuttle bus of DFS to the city center where you could enjoy many types of food in various restaurants.

cai L.
China
March 03, 2015
good seaview
sea view,large bed
the management of this hotel was not flexible and it’s not considerated. we booked the rooms for 2 days by seperated bookings, but the hotel staff asked us to check out b4 12:00 the other day and check in again after 15:00. it made us so inconvenient. we travelled in other countries, but we never met such an illogical requirement. fortunately, under our request several times, the duty manager finally helped us to solve the problem, but it made us trouble. frankly speaking, the view of every room in this hotel was very good, we could have a big sea view n feel relaxed. the location of this hotel is a little bit far from the city center if by walking, and there is a good choice that you could also choose the free shuttle bus of dfs to the city center where you could enjoy many types of food in various restaurants.

YIXIN L.
China
March 02, 2015
great hotel
clean, comfortable, nice staff
everything good except beach is a little black