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About Hotel Nikko Hanoi


Experience a fine blend of Vietnamese charm and traditional Japanese hospitality from the moment you step into this hotel. With its ideal location, Hotel Nikko Hanoi puts you close to Hoan Kiem Lake, Ngoc Son temple, and the city center, making it ideal for both leisure and business travelers. Quan An Ngon is only a kilometer away, and the Museum of Vietnamese Women is just as far and can be reached in about a 15-minute walk. Spacious guestrooms and elegant decor combined with fine dining will make sure your time in Hanoi is a pleasant and wonderful trip.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Japanese
  • Vietnamese
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Kindly be advised that the Parkview Deluxe and Parkview Executive Rooms are only fitted with a double bed. Twin beds are not available for these room types.

Please be informed that due to unforeseen circumstances, the hotel bank has temporary ceased providing foreign exchange service for Travelers Cheques in USD. As the bank instruction, starting from September 9, 2013, Nikko Hotel Hanoi will stop receiving and exchanging Travelers Cheques in USD into VND.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 35 km
Internet Usage Fee: 0.00 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 3
Number of Rooms : 257
Parking Fee (per day): 0.00 USD
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 40
Year Hotel Built: 1998
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 8.6
  • Facilities 8.1
  • Location 7.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 7.6
Sort by

Ooi L.
August 14, 2016
Big room
But hotel too old already

chayoung K.
South Korea
August 02, 2016
good location and clean room ,
good location and clean room ,

Boon G.
July 26, 2016
Comfortable Hotel in Hanoi
Comfortable hotel but unfortunately sometimes the internet is not so reliable.

Boon G.
July 26, 2016
Nice Hotel in Hanoi
Comfortable hotel. The internet quality at times was not satisfactory as smaller hotels in Hanoi have better internet connection than this hotel

Bin M.
July 22, 2016
No comment
No comment

Yin L.
July 22, 2016
short stay
Recommended for next stay

July 05, 2016
very good, clean, but the breakfast price is too high
very good, clean, but the breakfast price is too high

Keiichi S.
July 02, 2016
good staff
I expect to pay in advance like another hotel.

Elizabeth T.
July 02, 2016
Good location
Concierge staff are excellent. Breakfast quite boring for 4 days.

Rodolfo C.
April 30, 2016
A very good Hotel in Hanoi with friendly staff
One thing I like most in this hotel is the friendly staff that they employ. From the very first day you check in you already feel welcome. My family and I stayed in this hotel for 6 nights and we enjoyed every moment of it. From the door man, the concierge, reception, restaurant staff, housekeeping and of course your two girl staff at night in the executive lounge were really very accommodating to all our request. Breakfast is ok and the rooms is always kept clean by the house keeping. I would like to mention also Ms. Thuy of your sales who was more than willing to waive charges in my room since i had to cut our vacation for something very important to attend to in our country. There is only one thing that shocked me in this hotel. It is your charges for your local call. I was charged US .30/min for a local which i had to make at your business center. I was wondering why i wasnt charge when I asked concierge twice to contact my travel agent, and when i asked the help fromyour staff in the nikko lounge to order pizza delivery for me. And one more thing I wasnt issued a receipt for my payment which I paid in cash in your business center. I hope you can check on your charges for local calls. Its kinda expensive knowing that local calls are not being billed on a per minute basis. Other than this I dont have any other complain with hotel nikko and would definetly recommend it to my friends.


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