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Recent customer comments

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All reviews (2518)

Business travelers (778)

Couples (908)

Solo travelers (318)

Families with young children (218)

Families with older children (147)

Groups (149)

based on 2518 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.8 WONG P.
May 26, 2016
Good Hotel
Nice environment .... will come back for sure.

10 Keiichi S.
May 07, 2016
clean, silent, fast internet spped and nice breakf
Nothing to complain this hotel. Excellent !

6.8 THAI T.
United States of America
May 29, 2016

8.4 Bervin M.
May 14, 2016
Great hotel
We had the king suite and it was absolute stunning. Great room for a great price, one of the best breakfast spreads ever at level 2 and nice staff. Only downside was location and pool is meh

8 Hui T.
May 03, 2016
Great but a little worn, needs better cleaning
Great on the outside but it's getting a little worn in the corners with dust gathering on the side of the toilet door in our room, the blind between the bathroom and bedroom had a few stains, and I was greeted with a leftover cotton bud on the bathroom floor below the protruding part of the bathroom counter where it's not that visible but hardly that obscure (it pretty much stayed there for the rest of my trip despite regular housekeeping). For a 5-star Japanese-owned hotel, the standard of housekeeping was not up to par and made me avoid using things like the bathtub as I couldn't be sure how clean it actually was! Otherwise a good stay with comfortable bed, welcoming service and beautiful lobby.

5.2 Minh Q.
May 07, 2016
aging hotel aging facility, staying club level room treated low floor room rate service.

8.8 HENG C.
May 05, 2016
will choose hotel nikko Saigon again.

8 Tse C.
Hong Kong
May 02, 2016
Feel very good and surprise when I found my birthday cake in the room Good services is my conclusion

9.6 lalit K.
April 26, 2016
Great place
Well appointed rooms with great views, clean, lovely garden and close to the city tell only part of the story. In truth what made this one of our best holidays despite a few snags was the fact that The staff were awesome They really went out of their way to accommodate us. They sent us a cake for our elder son's birthday and were lovely with our little terror who was spoilt rotten by the patient and friendly staff I would highly recommend the hotel Nikko for families with young kids especially if you can get the great deal we got on the executive suite from agoda!! I would add a word of caution in saying that the only dampener to our trip was the taxis who tried to rip us off a couple of times

8.8 Bradley C.
May 02, 2016
Lovely pool
Enjoyed our early for best rates