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2015
Excellent 8.8
Based on 2535 reviews

Agoda Verified Reviews

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Excellent



based on 2535 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.0
  • Location 7.7
  • Room Comfort/Standard 9.2
  • Staff Performance 9.2
  • Value for Money 8.7
  • Food/Dining 8.7

6.8 THAI T.
United States
May 29, 2016
Ok
Ok

9.2 Eric H.
Australia
May 27, 2016
Location, quiet, clean, good food and service
My room was very clean and I also found the entire building and facilities are also very clean. I was impressed with all staffs require to remove their shoes while cleaning guest rooms. I was impressed with their food choices and quality. This hotel suits me very well as a business traveller, I was there for six days and didn't experience any tourist group which means I don't have long waiting time for the elevator, long queue for the breakfast and noisy environment while I am working or sleeping. Definitely come back for my next visit !

9.6 PAUL K.
Australia
May 26, 2016
Second time staying at Nikko
All excellent. Toilet at ground floor is clearner than my kitchen.

10 Jen W.
Singapore
May 26, 2016
Excellent hotel
We booked into the nikko club executive suite. Loved the room and the extra space. The club lounge was great. Nice views and good food. No queues and noisy people.

8.8 WONG P.
Singapore
May 26, 2016
Good Hotel
Nice environment .... will come back for sure.

9.2 WONG P.
Singapore
May 26, 2016
Nice Hotel
Nice environment .... will come back for sure.

8 Jen-Hui W.
Taiwan
May 22, 2016
Brand new hotel
Good hotel and clean

9.2 William R.
United States
May 20, 2016
My go to hotel in HCMC
I always enjoy staying at the Nikko here in HCMC

5.2 STEPHEN C.
Canada
May 19, 2016
Not a 5 star hotel
Came here with my wife for our honeymoon while we visited friends in Saigon. Some of the highlights: 1) Because my wife is a Vietnamese national, the check-in staff demanded to see our wedding certificate (married overseas) or else she could not stay at the hotel. I'd never heard of this before, but they said it is "the law". Fair enough. So why did they not inform me about this BEFORE I arrived in Vietnam? Luckily, I had a copy of our cert on my laptop and on showing the staff it was enough for them. Still, it was a very awkward, embarrassing situation that could have been completely avoided and affected the mood of our stay. 2) My wife's brother came to visit us and wanted to go for a swim. "No guests allowed". Again, I understand that rules are rules. But the Fitness Centre staff was very rude about it. How about apologizing or at least showing some common courtesy if a request cannot be fulfilled? Instead, he came off as smug and arrogant - if his English were good enough, he probably would have said, "Deal with it". 5 star treatment? Not even close. 3) View was beautiful, and the hotel was kind to provide us a room with a city view for our honeymoon. 4) Room itself was average. Large, but really could use some maintenance. Rust under the sink in the bathroom. The toilet is in a separate room that looks like an old broom closet with no window, and a completely different design than the rest of the suite. 5) Cleaning staff were very kind and courteous. Apart from the embarrassing situations with staff that could have been handled better, it's not a bad place to stay. But it is definitely not 5 stars.

8.4 Bervin M.
Singapore
May 14, 2016
Great hotel
We had the king suite and it was absolute stunning. Great room for a great price, one of the best breakfast spreads ever at level 2 and nice staff. Only downside was location and pool is meh