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Excellent 8.2
Based on 287 reviews

Recent customer comments

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based on 287 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.4
  • Food/Dining 7.1

8.3 Janet S.
February 27, 2016
Awesome stay
Good food at ANZU, superb service, excellent room
Me and my boyfriend enjoyed every single minute of our stay. We both want to go back there.

9.2 Lee H.
February 12, 2016
Great location and room
My family of 3 adults stayed for 5 nights during superbowl week and we had an excellent time. Great rates compared to other hotels in union square. Clean and spacious rooms, good beds, awesome toiletries. We weren't able to see the gym facilities but were able to try the breakfast buffet at $30/pax. It was good as it offered american and japanese options. There was no free water but you can get cheap water in walgreens. The only thing I wish they had was a microwave. All in all, we will definitely be back!

9.3 Vlastimil C.
United Kingdom
January 28, 2016
Very good hotel
It has a pool and fitness centre and a very good restaurant.
I stayed in Nikko for 10 nights during a business trip. The hotel has good facilities, I stayed in DeLuxe room, which was brilliant. Staff was very nice and helpful. Comparing to other hotels in the Union Square area (I am coming to San Francisco approximately 4 times a year), Nikko so far ranks at the top.

9.7 Ricardo P.
United States
January 12, 2016
Wonderful stay
Gym, sauna & accessible parking
It was very comfortable stay & very safe place to go

9.7 Teerapong K.
January 11, 2016
Nice Location
Great Location, Clean Room, Great Service

January 02, 2016
Value for $
Location, service, comfy bed

5.7 Antonio R.
January 02, 2016
an expensive shoebox
Location, location, locationlocation, location
Disappointed with this hotel. The room was “Japanese size” with ridiculous shape, which I believe it is due to the fact that they made multiple rooms out of one. I checked in to find the toilet dirty. But the most irritating thing (and, I must say, this is common to most of the hotels in this area) is the hidden charges, which double, at least, the room price. US$ 57/day for parking the car; the “free internet” is useless and one is forced to upgrade to Premium for US$ 14/day. US$ 6.50 for a small bottle a water (no complimentary water). Add up the US$ 30 for the breakfast and you will see that the price of the room doubles.

9 Pun J.
Hong Kong
December 29, 2015
Perfectly located
The staff is great. The location is perfect. The room service is nice.
It was wonderful. I would recommend this hotel to my friend and I definitely will come back again.

9.3 matthew H.
United States
December 28, 2015
Great vacation stop
The beds were comfy, great bathrooms! And helpful concierge

6 Joanna N.
December 10, 2015
A pleasant stay
Nice, comfortable & convenient
It was a pleasant stay with no major issues.