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Verified traveler reviews

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Excellent



based on 316 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.5
  • Food/Dining 7.1

Charles F. from United States
Couples
Stayed 4 nights in July 2016
Review
King deluxe room was tiny
Reviewed July 28, 2016

TUNG C. from Taiwan
Families with young children
Stayed one night in July 2016
Good value
Good value
Reviewed July 19, 2016

Harja S. from Indonesia
Solo travelers
Stayed 2 nights in July 2016
Shower need more water
water is too small for shower, went to the hotel's fitness center, shower is much better than my room.
Reviewed July 17, 2016

Patricia L. from Singapore
Couples
Stayed one night in July 2016
5-Star Service
We stayed a Hotel Nikko for a night prior to our flight. Our standard room was extremely clean and well equipped, although we would have preferred having an electric kettle rather than the Cuisinart appliance. We liked that the location was in the heart of SF, making it walking distance to shopping and great musuems like the SF MOMA. The service staff were beyond fantastic, always courteous and going beyond the extra mile. We were even given bottled water while waiting for our airport shuttle service to pick us up. Overall, it's a great hotel with wonderful staff.
Reviewed July 11, 2016

Warunee T. from Thailand
Couples
Stayed 2 nights in July 2016
Better.
I will retune. The location is great.
Reviewed July 10, 2016

LIM H. from Cambodia
Business travelers
Stayed 2 nights in July 2016
will not stay again
Internet is very WEAK and unstable , room is too small.
Reviewed July 09, 2016

Daniel P. from United Kingdom
Business travelers
Stayed 5 nights in June 2016
Heh
Eheh
Reviewed July 02, 2016

Eng L. from Malaysia
Business travelers
Stayed one night in May 2016
Nice hotel centrally located
Nice hotel and centrally located.
Reviewed June 30, 2016

Quanetta B. from United States
Couples
Stayed 2 nights in June 2016
Couples Retreat Weekend
I was not impressed with all the Bums around the hotel!! They harassed you every minute. Nice staff and clean hotel. Close to everything
Reviewed June 28, 2016

Jungsuk C. from Canada
Families with young children
Stayed 2 nights in June 2016
Watch out your mini bar
They will charge you for just touch those. And make sure you are not paying.
Reviewed June 23, 2016