Excellent 8.2
Based on 728 reviews

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About Hotel Nikko Shanghai


Whether you're in town for the pearls or peaceful scenery, or just here for business, this magnificent property will guarantee you a satisfying experience in Shanghai. It offers an excellent blend of stylish decor along with traditional Japanese themes. The hotel boasts superior health nourishing facilities which includes the hotel’s signature spa. The Angsana Spa offers a full list of treatments that will rejuvenate your body and mind. Each room is beautifully designed with a contemporary and warm setting. Have a tasteful experience with some Japanese and Chinese delights at the hotel’s exquisite on-site restaurants. Hotel Nikko Shanghai is undoubtedly excellent for leisure expats in search of a comfortable place to stay in Shanghai.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 178 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5.0 km
Distance to Airport: 10.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 3
Number of Rooms : 382
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.5

Wen C.
June 25, 2016
Good n clean

Hermann M.
June 23, 2016
not as good as it should be
long waiting time for check-out

zhang Q.
June 10, 2016
good stay
wonderful stay, good location and staff

Paul Y.
Hong Kong
May 30, 2016
Family trip
My mum and grandma loves this hotel, nice service and delicious food.

Hong Kong
May 16, 2016
Bad hotel management
Bad hotel management since Nikko no longer runs it.

Christophe L.
May 14, 2016
I selected this hotel in order to be in the same hotel as my customers. This was a first time there but definitely the last one. Well, the rooms are OK, good TV channels, nice bathroom which would even be better of the shower was working properly and the water drainage not sucked probably by hairs or something like that. Breakfast. That were the rip-off comes from. Really low level food and to be franc, one of the worst management and trained staff I have seen in a 5 stars hotel for at least 10 years. So, really my suggestion is to go else where. I will.

April 19, 2016
5 star hotel 3 service
Reception and concierge service were not up to 5 star standard.

Han G.
South Korea
April 18, 2016
Good for business trip
It's little far from Metro but it's not impossible to walk (5-10min) Room quality was really good and clean. If you are looking for central location of hot places , may be not a good choice but it's excellent for business.

Koh K.
April 17, 2016
Comfortable room
Good service, clean room

Koh K.
April 17, 2016
Comfortable room
Good service, clean room