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Recent customer comments

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based on 1030 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 7.8
  • Location 8.9
  • Room Comfort/Standard 9.2
  • Staff Performance 9.1
  • Value for Money 8.5
  • Food/Dining 7.9

8 lei L.
April 24, 2016
Business Trip with 1 Night stay
Hotel staffs are nice and professional. Rooms are new and clean.

9.3 heeyoung Y.
South Korea
January 19, 2016

5 Gahrani G.
January 08, 2016
The worse hilton
Location near train station and good view
So sad, all about money, wifi not free not like other hotel or their previous one nikko hotel, they put my family on smoking area, we requested no smoking area. I didn't request additional bad, hotel arranged our room with additional bed and charged more than 7k yen per day. Swimming pool used 7k yen. No breakfast for that such expensive hotel. All items should pay and charge.

9 Annadelle T.
January 10, 2016
Highly recommended hotel!
Exceptional customer Service. Location. Value for money.
I have nothing but good things to say about this hotel. In terms of accessibility, you can ride an airport limousine from Narita International Airport which takes you right in front of the hotel. You just need to go up 2 elevators for the front desk lobby to check-in though. The main lobby is huge! With wide windows facing Tokyo Bay and the Rainbow Bridge. It's such a magnificent sight especially coming from a long trip. The rooms are big by Japanese standards and squeeky clean. Room lighting is a bit dark but bearable. The complimentary shuttle service to and from Disneyland is very convenient. The hotel is near major shopping areas in Daiba i.e. Aqua City, Divers City, Venus Port, etc. which makes eating, shopping and sight-seeing very convenient. The Daiba station is also a short 5 minute walk from the hotel. Overall, we had a very nice stay at Hilton Hotel Odaiba. I highly recommend it to family and friends and will definitely be back in this hotel if I do visit Tokyo again.

December 30, 2015
Location, food and service

7 Kar L.
January 05, 2016
Rainbow Bridge view
Nice view, Near station, Attraction everywhere
Having a bad experience staying in this hotel. Air-con cut off during night time, call to complaint and they ask to open up window to cool it. When open up window, there is a lot of noise, can't sleep well. There is a firework show on rainbow bridge and hotel staff didn't inform tourist having this nice show. My room is exactly facing the bridge. I miss the nice show. i having some trouble on my breakfast time also, dining area didn't communicate well with front desk.

9.3 Lee S.
December 18, 2015
Excellent Location
The View, Location and great satff
Excellent location in Odaiba. Next the a couple of malls which is perfect for the adults and there is Lego Discovery, Funpolis and etc for the kids too!

9.3 Shuk P.
December 09, 2015
Visit to Japan
The hotel location is good and family friendly. There is free shuttle service to Tokyo Disneyland/Sea and shuttle to Shinagawa Station. Few malls around the area.
It was very comfort. Room is clean and hotel staffs are friendly and helpful.

10 CHAN R.
Hong Kong
December 04, 2015
Grand hotel with great spa
Grand, Great view & Spa
This hotel was unexpectedly quiet and comfortable. I like their spa the most, greatly recommended.

9 Bibi K.
December 09, 2015
cleanliness, good!
I love the hotel. It is very near to several big malls with good food, and proximity to public transport is just a stone throw away. It is just superb staying there! Thumbs up!