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Recent customer comments

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based on 1160 reviews
  • Cleanliness 9.4
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 7.4

Alf O. from Sweden
Business travelers
Stayed 2 nights in December 2014
Stay at Hotel Newa Tokyo exceeded our expectations
1) good design, 2) Clean 3) good location with good access
Very positive the standard and service exceeded our expectations!
Reviewed December 07, 2014

Darwin H. from United States
Stayed 2 nights in November 2014
Comfort stay
Breakfast Buffet was really nice.
Reviewed December 03, 2014

Stefan M. from Switzerland
Stayed 5 nights in October 2014
Nice room and view
Room size, bath with beautiful view on the city and staff performance.
Reviewed November 24, 2014

Ajitpal G. from India
Business travelers
Stayed 8 nights in November 2014
Great hotel!
Nice rooms, helpful staff and location
Reviewed November 24, 2014

Bona L. from New Zealand
Stayed 3 nights in November 2014
Gem in Tokyo for business
Pyjamas provided are warming surprises to all guests, in particular those travelling on business. Decoration of dining hall and corridor makes one forget he is in the city.
Relative spacious room and toilet for a business hotel in Tokyo. Although not in a prima location, Hotel Niwa strikes a fine balance between price, space and privacy. No a top notch hotel but if you want to experience Japan ryokan like environment in Tokyo, this is a hotel to check it out.
Reviewed November 15, 2014

vennette C. from Philippines
Stayed 5 nights in October 2014
hotel niwa
location is near the station. the area is not crowded. and it's near starbucks/mc donald's and don quiote store!
the staff are friendly and accomodating. the place is neat and clean. they even provide night pajamas daily. don't expect it's a big hotel though with a driveway.
Reviewed November 09, 2014

Robert L. from Philippines
Business travelers
Stayed 2 nights in November 2014
Quite pricey for boutique hotel
location, cleanliness, unique design
The room was spacious and the bed was comfortable. THe price was rather high because we booked rather short notice. location was not bad as it was walking distance from suidobashi station.
Reviewed November 05, 2014

Rafael A. from Philippines
Families with young children
Stayed 4 nights in October 2014
Great modern Japanese hotel!
1) The bed was very comfortable. 2) Over all ambiance and decor was great. 3) Shampoo, conditioner, soap and room fragrance were amazing!
Reviewed November 03, 2014

Robert L. from Philippines
Business travelers
Stayed 3 nights in October 2014
good location, clean room
Location, cleanliness, room design
the hotel was walking distance from suidobashi station, which was rather convenient for us. The room was spacious and comfortable, and the beds were also quite relaxing. I would not mind going back soon
Reviewed November 02, 2014

Yicui C. from Singapore
Solo travelers
Stayed 5 nights in October 2014
Satisfied stay at Hotel Niwa
Location was convenient, convenience store just beside the hotel and the room is very clean and comfortable
Overall I'm quite satisfied with my stay at hotel niwa.
Reviewed November 01, 2014