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Hotel Nova

16-22 Jalan Alor, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: Bukit Bintang Number of Rooms: 154
Free Wi-Fi

Recent customer reviews

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Pleasant

6.5

based on
1897 reviews

Value for Money
6.7
Location
8.0
Staff Performance
6.4
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1897)
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Joan N. Groups Malaysia, February 23, 2015
Terrible service while having breakfast
4
This is the first time I quarrel with hotel cafe house's staff. We r trying to join table coz we have 6 ppl going to having breakfast but the hotel staff pull back the table without giving any reason ask us to sit down. I told the hotel staff saying that we have 6 persons. But the staff still insist to pull back the table said CANNOT joint table. I felt the staff is very very rude. After pull back the table n she just walk away , I try to tell her that we got 6 ppl n I ask her to arrange for me n she just pretending didn't hear our request and walk away. Secondly I saw another hotel staff n I call her she also pretending to can't see or can't hear I'm calling her and also walk away. Total experience in this hotel is very lousy. And I wont stay in this hotel anymore.
Kapil N. Couples Singapore, February 21, 2015
Good location in Bukit Bintang at Jalan Alor

Location of the hotel is a major factor for its selection- At the heart of the local food paradise at Jalan Alor. Close to Berjaya Times Square and other most visited malls and restaurants.
5.3
Environment at the hotel was not as expected and staff did accomodate to basic request. Though it wasnt an ideal stay, everything was within reach and made up for the lack of experience and creativity from the hotel owners.
Chow Y. Couples Malaysia, February 20, 2015
....

....
6.7
Elizabeth T. Solo travelers Bulgaria, February 20, 2015
great location

location, tour guide
8.7
Kak K. Couples Malaysia, February 5, 2015
city area hotel

in the city area
4
many bugs in the bed
Tan T. Business travelers Malaysia, January 30, 2015
Good location, internet ok,cleaness ok

near shopping and food stall,many nightlife here.
6
overall is ok, it has a small private car park, good for self driving customer.can be consider 3 star.
Ho L. Business travelers Malaysia, January 30, 2015
good

location.parking food
5.7
Good location. But the room aircon so hot .
Daqi Z. Solo travelers China, January 29, 2015
terrible experience at Hotel Nova!

Location
3.3
the toilet looks creepy. They don't change or wash the sheet and comforter, not even the towel. Disgusting-look lamp and so on and so on
Keith W. Families with older children Malaysia, January 28, 2015
It was an ok hotel

Location food and convenient
8.3
Hwee H. Business travelers Singapore, January 27, 2015
Standard Drop, disappointed.

Counter Staffs friendly, great location, room big
5.3
Disappointed, standard drop. Stayed for 5days and for the first 3 nights no bed sheet changes. Hotel in need of upgrade and spring cleaning.

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Customer Reviews - Hotel Nova, Kuala Lumpur

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