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Hotel Nova

16-22 Jalan Alor, Bukit Bintang, Kuala Lumpur, Malaysia 50200 (Show on map)

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Area: Bukit Bintang Number of Rooms: 154
Free Wi-Fi

Recent customer reviews

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Pleasant

6.5

based on
1768 reviews

Value for Money
6.7
Location
8.0
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.4
Food/Dining
5.6
All reviews (1768)
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Amelia E. Solo travelers South Africa, October 14, 2014
centraly located

value for money
6.3
pleasant
Mrs J. Couples Singapore, October 12, 2014
Lousy staying

Nothing much to say abt
4
Horrible.First day upon checking staffs at counter was gd n polite.Later nite time requested for extra pillow the counter lady never even bother to say yes or no.2nd day housekeeping forget to replace coffee sachets n small towels.Tv channels so boring.We make sure wil consider again to stay in tis hotel.
Nadya S. Solo travelers Indonesia, October 10, 2014
good value hotel

room design, location,
6.7
the hotel located in the end of the alor street, which is not so crowded when the food stalls are open in the night. nice neighbourhood and location also.
Kurnia H. Groups Indonesia, October 9, 2014
great location

great location , nice staff,
8
Seng Y. Groups Malaysia, October 6, 2014
nice deluxe family room!

location, food, shopping
8
5th time staying in this hotel, but this time i specially booked the deluxe family room, and the living exp was so good! room was spacious, clean, bed was comfortable, air-con and water heater functioning well. Staff was friendly too! Will go back Nova again next time!
Duc N. Couples Vietnam, October 5, 2014
Perfect location, nice service but terrible rooms

The location of the hotel is perfect, right in the middle of Jalan Alor where you will never be hungry. The hotel is also in the middle of Bukit Bintang. Hotel staffs are very friendly and helpful.
7
The issue I have is the room 903. Stay away from this room. There is no bar fridge, iron, hair dryer or safe. The only thing you will have is the kettle. The hot water is not working properly, you only have cold or "a little bit warm" water for shower. Finally, the room is smelly when the air-con stopped. Therefore, prepare for the smell every single time you enter the room and turn on power with your room key.
Mohamad Y. Families with older children Malaysia, October 4, 2014
good location

good location and average price
6.3
Not bad
Ridzwan A. Couples Singapore, September 30, 2014
unpleasant stay and breakfast provided suck.

location and no other.
4.7
unpleasant and will never recommend or back to the same hotel.
Lee C. Groups Malaysia, September 29, 2014
near to alor food street

location is near to alor food street anf shopping mall, clean room.
8
it is very near to sungei wang and others shopping mall , also u can enjoy the nearest alor food street at night with only shortest distance .staff is friendly.thank you
Ridzwan A. Couples Singapore, September 28, 2014
Unsatisfactory stay.

Location ok, price average yet service average and private for couples
4
Room Not 100 clean, Dirty Air con filter just hidden behind curtain, No mini fridge to keep bottle/cans drink. hanger damaged unable to hand cloth. No safe box, TV Reception very poor and last and not least breakfast not up to hotel standard can easily can the same food by the food stall along the streets. Staff not that helpful especially women staff with long unfriendly face.

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Customer Reviews - Hotel Nova, Kuala Lumpur

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