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Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Novotel Hydro Majestic
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Area: KLCC Number of Rooms: 295
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 1755 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (1755)
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Nicholas L. Families with older children Singapore, June 21, 2015
Location excellent but breakfast is disappointing.

Location of the hotel is excellent. Staff at the reception are helpful.
7.3
Overall experience with the hotel is good except for the breakfast. We stayed for three days and the porridge served for all three days were cold. We informed a waitress about it, but nothing was done.
Zyn T. Business travelers Singapore, June 16, 2015
Good, Clean, Comfortable

Good, Clean, Comfortable
6.3
Hairi A. Groups Singapore, June 14, 2015
reasonable priced 4* hotel

bed location
7.3
Agnes L. Business travelers Singapore, June 5, 2015
Furniture old

Location
4.3
average
Christina T. Couples Malaysia, June 3, 2015
clean and comfortable

good location, full equipment and good service
8
acceptable
Charles B. Business travelers United States of America, May 28, 2015
Great location, good price for standard.

Proximity to KLCC and Pavilion Mall, comfortable clean room, buffet breakfast and wifi
8
The hotel is located right next to Pavilion shopping mall and restaurants, a clear 4 star and comfortable. The staff were fine, except for the cleaning guy who just walked in without knocking while I came out of the shower. Very convenient if you need to be downtown, and the price was the best in the category and location.
Jasmine T. Business travelers Malaysia, May 19, 2015
good location

nice hotel, good facilities, good shopping area
6
Clean hotel, good shopping area very near pavillion, klcc and etc.
Ha L. Groups Australia, May 10, 2015
Location, customer services, breakfast.

Concierge, staff at the counter are outstanding,well done.
8.3
Happy, if hotel can provide 2 compliment bottles of water per day that will be great.
Liang J. Families with older children Malaysia, May 3, 2015
Service and manner.

Location
5
Took 2 hours to check in, given complimentary drinks and made to wait 2hours for 2 rooms to be ready. Epic!? The staff by the name of Blithe addressed one of us this guy right in front of us as if she is checking in her own friend in her hotel. When a bell boy can properly address a male guest "sir" correctly I don't see why the lady officer who is actually the assistant manager can't greet a guest in a proper manner. How was my stay? room is alright, toilet was designed wrongly. How about never again?
Eng H. Solo travelers Singapore, May 3, 2015
Nice and cozy hotel with unbeatable location

Location, free wifi, good customer service
9
Novotel gave me a free upgrade to a premier room. The hotel stuff were very professional and attentive to the needs of the visitors.

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Customer Reviews - Hotel Novotel Kuala Lumpur City Centre, Kuala Lumpur

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