Excellent 8.6
Based on 2488 reviews

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About Hotel Okura Macau


Situated in Cotai, Hotel Okura Macau is the perfect place to experience Macau and its surroundings. The excitement of the city center is only 1.0 km away. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Casino Grand Waldo, Galaxy Macau Building, Galaxy Grand Resort Deck.

The facilities and services provided by Hotel Okura Macau ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, casino can be enjoyed at the hotel.

Guests can choose from 488 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include hot tub, private beach, fitness center, sauna, outdoor pool are designed for escape and relaxation. Hotel Okura Macau is an ideal place of stay for travelers seeking charm, comfort and convenience in Macau.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Water sports

  • Private beach

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Casino
  • Facilities for disabled guests
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Business & money services

  • Fax machine
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Children 2-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 2 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 km
Distance to Airport: 3.8 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 3
Number of Rooms : 488
Parking Fee (per day): 720 HKD
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.9

Benito C.
August 30, 2016

Wing T.
Hong Kong
August 28, 2016
cleanliness and comfortable room spaces
Politeness and guset-oriented service ...

Wai L.
August 28, 2016

Wing W.
Hong Kong
August 23, 2016
Long delay check-in and inconvenient transportation
Although we arrived check-in counter on time at 3pm, we had to wait another 40 minutes to get our room. And the staff did not feel any sorry about this, only saying that "we are accommodating YOUR needs". It seemed that was my fault to book their hotel. This was very disappointed and unacceptable. And the transportation was scary, we had to wait usually more than 1 hour minutes to get on a shuttle bus to travel just 1 or 2 km. Thus, finally we took Uber and Taxi all the way to other visiting places instead.

Alan K.
Hong Kong
August 15, 2016
Staff training and expansion of restaurant is strongly recommended
Staff or manager of Executive Lounge is not experienced. Handling dissatisfaction of customer of long waiting should be improved. It is very surprised to me that I am only entitled to have breakfast in such small Executive Lounge. Hotel should expand the buffet breakfast to other restaurant on Saturday or Sunday in order to avoid long queue.

Hong Kong
August 06, 2016
Very nice environment
Nice environment and not very crowded, cosy bed and very fun swimming facilities

Cheuk L.
Hong Kong
August 03, 2016
Baby- friendly hotel
Helpful and nice staff

Yan H.
Hong Kong
August 02, 2016
A clean and wonderful hotel
bathing good and big TV

Mat C.
July 30, 2016

wingkin T.
Hong Kong
July 30, 2016


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