Excellent 8.6
Based on 2485 reviews

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August 28, 2016 - August 30, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About Hotel Okura Macau


Situated in Cotai, Hotel Okura Macau is the perfect place to experience Macau and its surroundings. The excitement of the city center is only 1.0 km away. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Casino Grand Waldo, Galaxy Macau Building, Galaxy Grand Resort Deck.

The facilities and services provided by Hotel Okura Macau ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, casino can be enjoyed at the hotel.

Guests can choose from 488 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include hot tub, private beach, fitness center, sauna, outdoor pool are designed for escape and relaxation. Hotel Okura Macau is an ideal place of stay for travelers seeking charm, comfort and convenience in Macau.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Hot tub
  • Casino
  • Private beach
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Swimming pool [indoor]
  • Massage(s)
  • Tours
  • Garden
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Check-in [24-hour]
  • Doorman

For the kids

  • Swimming pool [kids]

Working and staying connected

  • Fax machine

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Children 2-11 year(s) Stay for free if using existing bedding.
  • Minimum age of guests is: 2 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 km
Distance to Airport: 3.8 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 3
Number of Rooms : 488
Parking Fee (per day): 720 HKD
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type

  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.9
Sort by

Wing W. from Hong Kong
Families with young children
Stayed one night in August 2016
Long delay check-in and inconvenient transportation
Although we arrived check-in counter on time at 3pm, we had to wait another 40 minutes to get our room. And the staff did not feel any sorry about this, only saying that "we are accommodating YOUR needs". It seemed that was my fault to book their hotel. This was very disappointed and unacceptable. And the transportation was scary, we had to wait usually more than 1 hour minutes to get on a shuttle bus to travel just 1 or 2 km. Thus, finally we took Uber and Taxi all the way to other visiting places instead.
Reviewed August 23, 2016

Alan K. from Hong Kong
Families with young children
Stayed one night in August 2016
Staff training and expansion of restaurant is strongly recommended
Staff or manager of Executive Lounge is not experienced. Handling dissatisfaction of customer of long waiting should be improved. It is very surprised to me that I am only entitled to have breakfast in such small Executive Lounge. Hotel should expand the buffet breakfast to other restaurant on Saturday or Sunday in order to avoid long queue.
Reviewed August 15, 2016

CHI L. from Hong Kong
Families with young children
Stayed one night in August 2016
Very nice environment
Nice environment and not very crowded, cosy bed and very fun swimming facilities
Reviewed August 06, 2016

Cheuk L. from Hong Kong
Families with young children
Stayed one night in July 2016
Baby- friendly hotel
Helpful and nice staff
Reviewed August 03, 2016

Yan H. from Hong Kong
Families with young children
Stayed one night in June 2016
A clean and wonderful hotel
bathing good and big TV
Reviewed August 02, 2016

Mat C. from China
Stayed one night in July 2016
Reviewed July 30, 2016

wingkin T. from Hong Kong
Business travelers
Stayed 2 nights in July 2016
Reviewed July 30, 2016

Ka U. from Hong Kong
Stayed one night in July 2016
Comfortable room
Convenient with free shuttle, tidy, facilities
Reviewed July 29, 2016

SIN A. from United Kingdom
Business travelers
Stayed one night in July 2016
Good in general
Staff are polite and helpful.
Reviewed July 29, 2016

Chi M. from Hong Kong
Families with young children
Stayed one night in July 2016
A very good choice for a family trip
The hotel is not too expensive having considered its swimming facilities, room quality and service standard. We had good fun at the water world.
Reviewed July 27, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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