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Hotel Okura Macau

Avenida Marginal Flor de Lotus, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 488
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
1658 reviews

Value for Money
8.0
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (1658)
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Yin M. Families with older children Hong Kong, July 21, 2013
Beautiful, relaxing

quiet, clean
6.7
Feel disappointed. I went to Macau which is mainly celebrate my husband's birthday. We have communicated with hotel for about 20 emails to arrange the special arrangement for the birthday. At the end, we only receive a small piece of cake and a bottle of red wine. We have gone to different hotels to celebrate for few years. We never received such service. As a 5 star branded hotel and over $3000 per night, we did not expect such poor service. Only 1 hour late check out and such small piece of cake ( just like a cake cost $5 -6 from Maxims cake shop), No simple decoration in the room . But it was different from what the email said. I will never stay in this hotel again.
Daisy W. Couples Hong Kong, July 21, 2013
Good service

Nice indoor swimming pool; good service; japanese environment
8
too many mainland tourists, very noisy. The indoor swimming pool is really nice, very calm.
Tse M. Families with older children Hong Kong, July 21, 2013
Great & Nice Hotel

large room , comfortable bed, clean room
8
The Okura hotel is very beautiful hotel , the bed room is new & large & clean ,comfortable the bed,we can saw swimming pool view.
Ka H. Couples China, July 19, 2013
A nice stay in okura.

Big room. Neat and tidy. Clean. Modern hotel. Good service. But many mainlanders.
9.3
Ching Y. Couples Malaysia, July 13, 2013
International Standard Hotel

Large Room, Nice Bathroom, Good Facilities
8.7
Hotel is a bit far from the city, but there are shuttle buses available. There were all kinds of shops available within the hotel itself
Calvin T. Families with young children United Kingdom, July 7, 2013
Very good hotel and resort complex

The beach is extremely good and a very convenient place to reach
9.7
It is just delightful to be back with the kids and stay longer at this hotel.
Leung Y. Couples Hong Kong, July 7, 2013
Good view

Excellent in services, views, and convience
7
Excellent in services, views, and convience Good experience in this hotel Wonderful place
Chan T. Families with older children Canada, July 7, 2013
Excellent Location

Nice swimming pool, excellent customer service, good food
10
Everything is perfect, I like their food and their swimming pool. They have special wave time on the swimming section and also excellent customer service will everything explained well.
Yoonkyoung K. Solo travelers South Korea, July 5, 2013
relax in the metro

great spot, wide and clean room, easy access
9.3
Very wide room as other Macau hotels usually are. Very easy access to the airport, shopping spots, hip restaurants and also all the cultural spots. Crews are very kind and willing to help. Fantastic swimming pool. Great with kids. Only problem is lack of nice restaurants, but Galaxy Food court is right beside it, so not a big problem when needed a quick bite.
Louise H. Business travelers Macau, July 5, 2013
Nice trip

room, food, staff
8
Nice hotel, nice food

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Customer Reviews - Hotel Okura Macau, Macau

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