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Hotel Okura Macau

Avenida Marginal Flor de Lotus, Taipa / Cotai, Macau (Show on map)

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Hotel Okura Macau Macau - Exterior Hotel Okura Macau Macau - Exterior Hotel Okura Macau Macau - Lobby Hotel Okura Macau Macau - All Day Dining Restaurant
Area: Taipa / Cotai Number of Rooms: 488
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
1792 reviews

Value for Money
8.0
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (1792)
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Chun T. Couples China, September 12, 2013
So good

TIdy
8
Vachara T. Business travelers Thailand, September 11, 2013
nice room

nice design, big room, good facilities
9
Hou I. Couples Macau, September 5, 2013
nice room with many entertainment facilities

big room, wave beach and fashionable toilet
8.3
The check in time of the hotel is a it late even in weekday. I got my room key at three although i check in at 1:30. The room is nice for the standard room. it contains DVD players and auto cleaning toilet. In addition, it provides many complimentary bathing amenities that others hotel do not have. The staff is nice.
Tao Y. Solo travelers United States of America, September 3, 2013
big room good rates nice pool

big room nice pool good view free wifi
8
good hotel for cotai at a good price will return again
Wai C. Groups Hong Kong, September 1, 2013
release and enjoy

nice swimming pool, great view and comfortable bed
8.3
great hotel, nice swimming pool, comfortable bed.... price is a bit high...the bad experience is that we check in at 3pm but cannot access our room, required to access the room till 4pm.
Chi W. Families with young children Hong Kong, August 31, 2013
good

baby bed, babdy shower tools, baby stilizater
10
good
Ng J. Couples Malaysia, August 29, 2013
Clean room , nice services

Clean,big n value to stay
8
Very happy to stay here , big room n clean room .. Will stay bec here next time come Macau .........................
Chan S. Families with young children Hong Kong, August 28, 2013
Great room but front desk need improvement

Big bathroom, good wave pool & bell boy services
7.7
Room facility was excellence, most of the staff (other than front desk) were helpful. Staff at front desk failed to address the guest's question and the service level at 4 star hotel was much better than them. They failed to clean our room while their Assistant Manager (Guest Service)was inexperienced to handle but try to 'escape' - even Front Manager/ Asst. Front Manager took immediate action when they reported duties next Mon.
Woon K. Families with young children Hong Kong, August 26, 2013
good

room , beach ,seimming pool
9.3
Igarashi H. Solo travelers Japan, August 25, 2013
Clean and kindly staff

Room is clean, Kindly staff, Good amenity
9
I always stay this hotel at Macau. Everytime same service with good quality. In Garaxy macau, highly recomended to make member-ship card of Garaxy at Casino corner, you can use any restaurants at Garaxy with discount.

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Customer Reviews - Hotel Okura Macau, Macau

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