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Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau

Recent customer reviews

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Excellent

8.6

based on 2406 reviews

988 reviews in English

Value for Money
8.0
Location
8.5
Staff
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2406)
Sort by:
Ming S. Couples Hong Kong, March 24, 2015
Best of the best

quick check in , great location , lovely place
10
Hock K. Business travelers Singapore, March 20, 2015
Lack of Finest Japanese touch

Location and nothing else
7
With the price I paid at weekday, you can get a better quality service hotel in nearby
Heidi Y. Couples Hong Kong, March 14, 2015
Underperform staff

Building is nice, clean, new.
5.3
There was strong cigarette smell in the early morning on non smoking floor. We called concierge for this issue to raise their concern, the staff arrived to check and refuse to admit there was cigarette smell.
Leung N. Solo travelers Hong Kong, March 14, 2015
Poor staff

Room is clean and tidy.
5.7
Impolite staff
Ka Y. Business travelers Hong Kong, March 5, 2015
Good Hotel

Clean, japanese style, big room
10
Tsz H. Groups Hong Kong, March 3, 2015
Excellent service

Concierge, housekeeping, operator
9
This is my second time for staying in okura, excellent service from your concierge Amy and the operator, but I am sorry I forget the name, but most of your operator team provide a very best service!
Cheung K. Solo travelers Hong Kong, March 2, 2015
Good
8
This customer has only rated this hotel and has not submitted any comments.
Alex L. Groups Hong Kong, February 28, 2015
Clean Convenient and Good

Rooms are clean, free shuttle, excellent service, good room service available
8
excellent experience
Alex L. Groups Hong Kong, February 28, 2015
Casino hotel

location, service, clean
8
Convenient casino hotel in Japanese style with clean rooms and good service
Shifan L. Families with older children China, February 27, 2015
Very comfortable stay

highly recommend
10
good services
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