Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Hotel Okura Macau

Avenida Marginal Flor de Lotus, Cotai, Macau

Recent customer reviews

Filter by traveler type

 

Excellent

8.6

based on 2395 reviews

983 reviews in English

Value for Money
8.0
Location
8.5
Staff Performance
8.9
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.9
All reviews (2395)
Sort by:
Tsz H. Groups Hong Kong, March 3, 2015
Excellent service

Concierge, housekeeping, operator
9
This is my second time for staying in okura, excellent service from your concierge Amy and the operator, but I am sorry I forget the name, but most of your operator team provide a very best service!
Report this review
Cheung K. Solo travelers Hong Kong, March 2, 2015
Good
8
This customer has only rated this hotel and has not submitted any comments.
Report this review
Alex L. Groups Hong Kong, February 28, 2015
Clean Convenient and Good

Rooms are clean, free shuttle, excellent service, good room service available
8
excellent experience
Report this review
Alex L. Groups Hong Kong, February 28, 2015
Casino hotel

location, service, clean
8
Convenient casino hotel in Japanese style with clean rooms and good service
Report this review
Shifan L. Families with older children China, February 27, 2015
Very comfortable stay

highly recommend
10
good services
Report this review
Li P. Couples Hong Kong, February 27, 2015
Wouldn't stay here anymore
3.7
too many mainlanders! If you want a pleasant stay in macau, definitely not choosing okura hotel! too noisy, smokers smoke on the nonsmoking floor, you can smell others smoking in the room
Report this review
Chen X. Solo travelers China, February 21, 2015
Nice garden and good location

clean, good location and nice garden
7.3
Report this review
Christine L. Couples China, February 15, 2015
Nice hotel

View, bed, staff
8.3
Staff are helpful but the room is a bit too small when comparing to others
Report this review
Anson L. Couples Canada, February 14, 2015
excellent room

bog room, very clean, good service
9.7
very comfortable, relaxed
Report this review
Hoi T. Couples Portugal, February 14, 2015
Room is clean and big

Location, kind and nice staffs
7
The room was big and clean, however, I personally thought the bed was too soft to sleep. Breakfast was not buffet but the set, and the quality was just average, no surprise. Staffs were nice and helpful.
Report this review
Previous page 151 - 160 of 983 reviews Next page
Hotel Okura Macau MacauHotel Okura Macau Macau - ExteriorHotel Okura Macau Macau - Grand Resort Desk Hotel Okura Macau Macau - Grand Resort DeskHotel Okura Macau Macau - ExteriorHotel Okura Macau Macau - Jungle StormHotel Okura Macau Macau - Kids PoolHotel Okura Macau Macau - Deluxe RoomHotel Okura Macau Macau - Deluxe Room - BathroomHotel Okura Macau Macau - Deluxe RoomHotel Okura Macau Macau - Junior Suite - Living RoomHotel Okura Macau Macau - Junior Suite - BedroomHotel Okura Macau Macau - Junior Suite - BathroomHotel Okura Macau Macau - Superior SuiteHotel Okura Macau Macau - Superior SuiteHotel Okura Macau Macau - Superior Suite BathroomHotel Okura Macau Macau - Bathroom AmenitiesHotel Okura Macau Macau - Junior SuiteHotel Okura Macau Macau - Deluxe RoomHotel Okura Macau Macau - Nagomi Lobby LoungeHotel Okura Macau Macau - Nagomi Lobby LoungeHotel Okura Macau Macau - Yamazato Japanese Fine DiningHotel Okura Macau Macau - Terrace RestaurantHotel Okura Macau Macau - Beauty SalonHotel Okura Macau Macau - Swimming PoolHotel Okura Macau Macau - Fitness RoomHotel Okura Macau Macau - LobbyHotel Okura Macau Macau - LobbyHotel Okura Macau Macau - Executive LoungeHotel Okura Macau Macau - Origami CraneHotel Okura Macau Macau - Executive LoungeHotel Okura Macau Macau - Executive Lounge Hotel Okura Macau Macau - Executive LoungeHotel Okura Macau Macau - Grand Resort Deck


Agoda is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A02