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Excellent 8.6
Based on 2485 reviews

Recent customer comments

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based on 2485 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.9
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Solita G.
February 22, 2014
Hotel Okura Macau
The LObby and Room is Japaneese Style
The LObby and Room is Japaneese Style. Modern and Cozy but no free airport bus

Leung K.
Hong Kong
February 11, 2014
good location. Nice staff. Clean room
good location. Nice staff. Clean room
Comfortable. Good Location, nice staff, surprise Comfortable. Good Location, nice staff, surprise

Wan L.
Hong Kong
February 10, 2014
Gd traveling and recreation place
Comfortable, clean and gd service

Suet C.
Hong Kong
February 04, 2014
Staff at Breakfast Restaurant are not friendly
Big room, Big Bathroom, Pools
Not feeling well treated. We are staying in suite room with club floor access. We can have complimentary breakfast at the club lounge or the Terrace, we choosed the Terrace, however, they insisted to charge my kids, I dont think they will be charged if I eat at club floor. Food are not of many choices and not at a 5 star hotel standard.

Hong Kong
January 26, 2014
beach, rooms, bath
good, it was my second time to go there. The beach was nice but typhoon came during my second visit and the beach was close. I definetly would come again.

Tay E.
January 20, 2014
I felt like I was living in a palace.
The bathroom, the view and balcony in the room!
experience in Hotel Okura was very good! the view was good and the balcony was really nice!!! The first room I got wasn't a very good view room, and I requested for a change and it was almost immediate that they changed for me! very impressive experience! There were 2 very pretty birds that were on the bed. lovely!

Arfeli E.
United States
January 20, 2014
Was enjoyable, wished we could have stayed longer.
We got upgraded, beautiful lobby show and enjoyed the casino.
We were a group of 10 ( family) & everyone enjoyed the whole experience. It was just great. Wished we could have stayed longer. We came to Macau without any expectation and we were all happy with our stay at the hotel Okura.

Hwa T.
January 17, 2014
Bed was comfortable, easy excess to the casino and value worth Japanese food.
It is a Japanese theme hotel where you can find friendly and helpful staffs everywhere. The room is spacious with a balcony attached. Bathroom is large and clean with a very comfortable bath tub. The Japanese restaurant located on the 2nd floor is worth recommending for food and price.

Ngo S.
January 17, 2014
great relaxing stay
high class, cleaniess, flexibility

Chan M.
January 16, 2014
wonder hotel with very nice staffs and restaurant
grand, clean and comfortable
wonder hotel with very nice staffs and restaurant especailly the buffet breakfast. nice design and a little bit pricy....