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Hotel Okura

2-10-4 Toranomon, Roppongi, Tokyo, Japan 105-0001

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Features of Hotel Okura

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • indoor pool
  • massage
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel description
Hotel Okura, a 5-star hotel ranking among the finest of Tokyo's luxury hotels, is conveniently...see more Hotel Okura, a 5-star hotel ranking among the finest of Tokyo's luxury hotels, is conveniently located in the heart of the city. The hotel is perfectly placed for both business and leisure travelers. It is close to Tokyo's main business districts and the excitement of the Kasumigaseki, Roppongi, Ginza, and Akasaka areas. From Hotel Okura you can get to a subway station within five minutes on foot and to Tokyo's Narita Airport within a 70-minute drive. An inviting blend of modern comfort and Japanese traditions, the Hotel Okura provides a broad range of accommodations from standard guestrooms and opulent suites to the innovative Grand Comfort rooms complete with state-of-the-art relaxation services. All the rooms come with high-speed internet connectivity for the convenience of guests. For your reservation at Hotel Okura, please select the dates of your stay and complete our secure online booking form.
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Recent customer comments

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All reviews (170)

Business travelers (56)

Couples (58)

Solo travelers (24)

Families with young children (12)

Families with older children (8)

Groups (12)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (170)
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Chek F. Solo travelers
Singapore, January 02, 2016
Comfortable and reliable

Helpful and friendly staff, accessible location and comfortable room
This is my third stay at Hotel Okura Tokyo and it is one of the few hotels that I would always seek out whenever I plan a visit to Tokyo. Staff was very friendly and helpful. The room was comfortable and nicely cleaned out each day. Access to other parts of Tokyo was convenient given that there were three metro stations in the vicinity with a few convenience stores as well. Area was relatively quiet and it's good to retreat to a peaceful area away from the main hustle and bustle of Ginza, Shibuya and Shinjuku.
onuma S. Business travelers
Thailand, December 04, 2015
great long standing hotel

best hospitality, clean and safe
CJ H. Business travelers
United States of America, April 14, 2015
Glad I stayed at Okura before it closes

Location, history, building
I'm glad I stayed at the Okura before it closes later this year. Although I was disappointed that I was not given a non-smoking room with twin beds, the room did not stink and it was a nice size. The hotel is like a time capsule and the decor is a throwback to better days. Great hotel and sorry it will no longer be around.
HUI K. Groups
Singapore, September 22, 2015
Rather dated, but wonderful service!

Comfort, service
Fuss-free stay and the room was clean, however it's a little dated and quite a walk from the metro..
Lu H. Business travelers
China, March 02, 2015
Very nice Stay, will definitely go back again

Staff, Room, location
Very good stay, will definitely go back
Simon H. Solo travelers
United Kingdom, February 06, 2015
Tired old Dame is going to be renovated

the staff and the service is impeccable.
The Okura is a funny old place. It prices itself pretty modestly to keep the old place ticking over, and arrival at the main wing still makes you feel quite important given all the bowing and scraping. However, the prices of the bars and restaurants have not adjusted to the new normal, and still seem expensive. The concierge is first class, and there are dozens of bell boys and girls on hand to assist with your every need. My greatest grip was that on arrival, after a long flight from the UK, I arrived to be told that although my room was ready, they would only make it available if I paid for an extra day as check-in time was not until 2pm. This must be the only hotel of this standing in the world that would try this on, and only after some remonstrating did the manager relent and let me into my room. My colleague was less persistent and she had to us the gym to take a shower - a wholly inadequate solution in the circumstances.
Sandy F. Solo travelers
Hong Kong, February 06, 2015
Graceful Service

Graceful service and warm and efficient service
terry L. Business travelers
Canada, January 28, 2015
Happy Canadian

Staff are the best the level of service is unbeaten
annastasia H. Business travelers
Indonesia, January 25, 2015
Very comfortable hotel with good service

Good service, great location, good facilities
Simon H. Business travelers
United Kingdom, February 21, 2015
A fine 4.5 star now being refurbished

Staff, location, old school ambience
This is an old institution for travellers to Tokyo and for local business people. It was once the most up market hotel but by international standards it is tired and out moded. The whisky bar upstairs is a relic of 70s kitch and the downstairs bar is a more of a mover and shakers bar with cognac by the bottle up to 300,000 Yen. The coffee is undrinkable at breakfast but the staff are quite excellent with more per guest that most properties you will have stayed at. Fortunately, the hotel is being upgraded and will doubtless retain some of the old charm. The one practice that is inexcusable for a hotel of this standard is the habit of charging an extra day for guest who arrive earlier that the appointed check in time. My colleague was obliged to wait until 4pm even though the rooms was clearly available as they offered it to her for a full day's additional charge - quite outrageous after a long flight from London and a significant booking from our party.

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