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Acceptable 5.0
Based on 8 reviews

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About Hotel Pacific Surabaya


Situated in Kenjeran, Hotel Pacific Surabaya is the perfect place to experience Surabaya and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Tanjung Perak Harbor, Consulate of Thailand, Pasar Pabean.

At Hotel Pacific Surabaya, the excellent service and superior facilities make for an unforgettable stay. The hotel provides 24-hour room service, Wi-Fi in public areas, car park, room service, airport transfer to ensure our guests the greatest comfort.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, desk to please the most discerning guest. The hotel's massage, garden are ideal places to relax and unwind after a busy day. Whatever your reason for visiting Surabaya, the Hotel Pacific Surabaya is the perfect venue for an exhilarating and exciting break away.
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  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • massage

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge
  • smoking allowed

On-site facilities

  • shops
  • smoking area

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

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  • Hotel Condition/Cleanliness 4.5
  • Location 7.0
  • Room Comfort/Standard 4.3
  • Service 4.8
  • Value for Money 5.3
  • Food/Dining 4.3

6 Jemmy D.
May 27, 2015
far from city
hotel, staff and location
it was great

7 Anthony W.
October 11, 2014
nice hotel, near from tanjung perak surabaya
near tanjung perak, cheap, clean
nice hotel, near tanjung perak

5 Sholeh A.
September 26, 2013
no comment
no comment
dirty hotel and staff no respectful and no recomended for romance, coouple, spas, and relex all.

4.3 Abdul M.
March 17, 2013
The location near to the Tanjung Perak
The best think only the location.
Iam not interested with the room because the bathroom was uncleaned.

6 Bambang A.
February 08, 2013
lovely hotel
best hotel
this is very good hotel for my travelling for bussines , nice hotel , nice room.

4.3 FERMI F.
November 21, 2013
agak mengecewakan
lobby bagus
fasilitas kamar mengecewakan, sarapan pagi ga ada pilihan

3.3 Ketut G.
July 09, 2013
worst experience
near to my bussiness
very bad toillete. Kamar tidak dibersihkan dengan baik saat hendak dipakai

4 Sholeh A.
March 14, 2013
Hotel Pacific Surabaya
tak ada yg berlebihan