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Hotel Palace Heights

D-26/28 Connaught Place, Central Delhi, New Delhi and NCR, India

Recent customer reviews

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Excellent

8.8

based on 171 reviews

111 reviews in English

Value for Money
8.1
Location
9.2
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.8
All reviews (171)
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Zyafzan M. Couples Malaysia, May 16, 2016
the location is superb
5.3
you can see new delhi's center of business activities just a step away....
Issac Z. Solo travelers United States of America, May 6, 2016
Over rated
5.7
I was thinking that the place is over rated, I would rate them 7.8.
Albarosa S. Solo travelers Canada, February 27, 2016
Nice hotel

Bathroom with a large great shower, good room service and location
8
Bed was not comfortable at all, mattress was too hard and uneven.
Zaini T. Solo travelers Singapore, January 5, 2016
Great location, great restaurant, great location.

The staff is just excellent, especially the front office, the guys at the door and Hassan from breakfast! Thanks for the great experience!
10
An oasis in the eternal mayhem of Connaught Place. Great location, in the centre of everything with metro station barely metres away. Very friendly and helpful staff and Zaffron, with their great food.. A three star hotel with five star service.. Definitely will be back
Stephen D. Groups Australia, January 3, 2016
Clean, comfortable, location and service great

Service, location, food
9.3
A little expensive for small hotel in India but very happy with my stay here. Rooms not huge but clean and comfortable. Great location in Connaught Circle, many places to eat and drink within walking distance. The hotel staff service was exceptional. Be careful getting motor rickshaw, get the staff to fetch you one, they will all tell you lies and try to take you to a shop or tourist booking office
Cherith D. Couples Ireland, December 10, 2015
Paper walls

Location location location
7.3
Cost too much and felt we paid only for great location. Kept awake all night by guest in room on one side on his phone and other side family up at 3a .m talking for ages before early check out. Neithr room occupants were speaking loudly. .the walls were paper thin so you could hear every word. Went to night receptionist who offered to change us to another room but too late and too tired to bother...
Christopher G. Couples United Kingdom, December 5, 2015
Excellent mid-range hotel

Location, food, staff
9.7
Good points: Excellent location - in the center of Connaught Place and only a 2min walk from the metro stop (use Rajiv Chowk gate 3 or 4). Good staff - very friendly and happy to help. Food is very good - we tried breakfast and dinner and the food good. Breakfast is From a menu, with a few extras. On the menu there are continental options (omelette etc) and Indian options. The waiters also bring you fruit, toast, juice etc. Clean rooms. Room was a decent size (we went for the cheapest room, so it wasn't massive). Bad points: No windows in room - room overlooked a small courtyard so there was very little light and the courtyard was full of the AC units etc, so the blinds were kept down. A little bit noisy - we were in a room near reception and the corridor was a little bit noisy on a night time.
Andrew S. Solo travelers New Zealand, October 25, 2015
Excellent hotel

Staff couldn't do enough to help, room very clean, excellent location
10
Really good stay, staff and facilities outstanding
Sin G. Business travelers Malaysia, October 11, 2015
good stay!

Good location, clean hotel and friendly staffs
9.3
enjoy our stay in this hotel. staffs is friendly and helpful.
Kylie H. Solo travelers Australia, October 5, 2015
Great little hotel in prized location

The breakfast!! The helpful staff, and the small but modern marble bathrooms
9.7
Loved the prized location and especially loved the inclusive breakfast from the onsite restaurant which while we didn't eat in at night was always busy. The Indian breakfast prepared behind glass by a team of chefs was a treat, the lassi light and frothy, the cottage cheese paratha delicious. While in big city terms it is three star due to size and absence of big hotel facilities, it gives five star service for the facilities it does offer.
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