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Hotel Palazzo Ognissanti

Via Maso Finiguerra 12, Historical Center, Florence, Italy 50123

Recent customer reviews

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Excellent

8.1

based on
62 reviews

45 reviews in English

Value for Money
7.8
Location
8.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (62)
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Chung M. Couples Hong Kong, October 1, 2015
Very Good

Breakfast, sitting area (with coffee and snacks) and location (less than 5 min to train station)
9
Enjoyed very much
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Adris A. Couples Singapore, December 31, 2014
Not what I exprected

I don't even have one thing good to say about this hotel.
5.7
The distance from Firenze SMN to Hotel is quite a distance. The room is not carpeted therefore it most definetly do not qualify for being 4*. The room is very small and hotel is very basic.
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Chimene A. Couples Philippines, December 26, 2014
Nice and Comfortable

Located near the station, big room, good breakfast
7.3
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Jounghyun S. Business travelers South Korea, September 27, 2014
affordable rate and clean

cleanness service good rate
6
Very kind staff with neat room. good price!
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Pamela S. Couples Philippines, June 4, 2014
NOT a 4-star hotel!!!
4
This customer has only rated this hotel and has not submitted any comments.
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Ng S. Couples Malaysia, March 11, 2014
comfortable!

very friendly staff, fast wifi and great breakfast
10
We were greeted by very friendly front desk staff. She recommended us to nice places for our meals and even show us how to go get to the bus station to go to The Mall. The room although a little small, its very clean n comfortable. I like the spick and span toilet too, first time I c such a clean and white toilet. Overall the stay is a very satisfactory one!
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Jodi L. Couples Australia, February 21, 2014
would recommend!

friendly staff very accommodating. great breakfast. close to attractions
9.7
would recommend and come back if again in florence. nothing negative to say. stay was really good. great staffs, buffet breakfast. free wifi. good and comfortable rooms.
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Rosmizah C. Business travelers Singapore, January 4, 2014
Fantastic hotel

comfort and clean room, friendly and helpful staff
7.7
Very impress witht he friendliness and helpful staff. Location is superb. walking distant to the Duomo and shopping area.
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Francesco B. Couples Italy, October 31, 2013
standard room easy to access

easy to access to anywhere
7.3
room was clean, staffs were nice. a standard room but very small.
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Mohd A. Groups Malaysia, October 7, 2013
Excellent

Friendly & Helpful Staff, Good Breakfast, Fast Internet
9.7
We had a pleasant stay at this hotel. The staff are super friendly and helpful. The check in and check out is super easy, no Credit Card required as they would already have your card details when you made your booking. They provide you with free map. The room for 3 person, might be a tad small, but manageable. The bathroom is large though. TV is small but sufficient. We always have the channel tuned to the music hit list and it has mix of local and international music videos. The Internet Wi-Fi is fine. There is 3 elevators. The breakfast is great and there's always free canapes and coffee/tea at the lobby in the afternoon till late (whilst still available) but you have to pay for the bar for liquor / wine. There is a self service laundry just opposite the hotel and 2 convenient stores. The Italian restaurant nearby is quite good, always full of people who don't know what else to do after the shops have all closed in the evening. The hotel is only 10 minute walk from the train terminal and the bus terminal (where you can catch a bus to The Mall, the branded outlet). Also in walking distance to any shopping areas. It is after all a walking city although the weekend we had was raining most of the time, hence always carry an umbrella and check the weather in advance. I would recommend this hotel to anyone.
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