arrow-up-icon Earn points on your existing loyalty program!

Up to 30% off with Agoda Insider Deals!

About Hotel Palm Inn Butterworth


Well-placed in the restaurants, sightseeing, business area of Penang city, Hotel Palm Inn Butterworth provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 25. Km away, and it normally takes about 25 minutes to reach the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as St Mark's Church, Sikh Temple, Church of the Nativity of the Blessed Virgin Mary.

At Hotel Palm Inn Butterworth, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Hotel Palm Inn Butterworth is reflected in every guestroom. internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hotel Palm Inn Butterworth.
Show more Show less


Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • family room
  • laundry service
  • restaurant
  • smoking area


  • Wi-Fi in public areas


  • car park
Show more Show less


Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 2: PM
Check-Out Until: 12: PM
Distance from City Center: 25. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 90
Reception Open Until: 12: AM
Time to Airport (Minutes): 25
Show more Show less

Verified traveler reviews

Filter by traveler type
All reviews (118)

Business travelers (24)

Couples (34)

Solo travelers (9)

Families with young children (22)

Families with older children (20)

Groups (9)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

3.2 Jiaqing L.
May 03, 2016
Bad Facilities (Poorly Managed)
The hotel air-conditioner is not service, a layer of thick dust could be seen at the air outlet and the air-conditioner failed us at 2am in the middle of the night. After ringing the reception for a room change, they claimed that they do not have any empty room for a room change. We decided to sleep in the lobby simply because the room is unbearable stuffy and too hot to get some rest. After the staffs saw us at the reception they counter offered another room with a better air-conditioner however still not satisfactory. A quite observance around the hotel you will notice all its facilities are not up to operating standards.

May 03, 2016
Located near train station is only the plus point
Very disappointed services from the moment check in till check out. room not ready at 4pm, unfriendly staff keep us waiting without a words.we have to keep asking them. buffet breakfast stated at 7.00am but still not ready at 7.20am we have to catch our train . talking to front desk staff like talking to the wall. very very unhappy.

7.2 Thomas C.
United States of America
April 27, 2016
I probably won't stay again because there are bett
Room was clean but VERY small. Bathroom had clogged drains and flooded bathroom floor. Breakfast was good with nice staff.

6.8 Chong C.
April 09, 2016
Close by city center. Some good restaurants and street food center nearby

7.2 abdul A.
February 27, 2016
good choice
easy access to BKE Expressway

6.3 Harvinder H.
January 05, 2016
an average good stay
location, breakfast, frontdesk

8.3 balamurugan S.
December 30, 2015
Very affordable and well maintained
Convenient and easy to travel to nearby places particularly to temples
Had a pleasent stay and staff also very friendly. Pass my hi n congrats to them

5.6 francis S.
April 09, 2016
Basic service

6.3 Viknesh V.
November 30, 2015
A basic hotel
Friendly staff, clean, location

3.3 Han L.
November 02, 2015
old and ligthing nt bright enough
no comment