Good 6.9
Based on 124 reviews

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About Hotel Palm Inn Butterworth


Well-placed in the restaurants, sightseeing, business area of Penang city, Hotel Palm Inn Butterworth provides a most conducive spot for you to take a break from your busy days. The hotel is not too far from the city center: just 25. Km away, and it normally takes about 25 minutes to reach the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as St Mark's Church, Sikh Temple, Church of the Nativity of the Blessed Virgin Mary.

At Hotel Palm Inn Butterworth, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Hotel Palm Inn Butterworth is reflected in every guestroom. internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hotel Palm Inn Butterworth.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Food & beverage

  • restaurant
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • family room
  • smoking area

Health and security

  • 24-hour front desk
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2: PM
Check-Out Until: 12: PM
Distance from City Center: 25. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 90
Reception Open Until: 12: AM
Time to Airport (Minutes): 25
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.2
  • Location 7.2
  • Room Comfort/Standard 7.0
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 6.1

July 05, 2016
Hotel palm inn
Agoda price was expensive. Booking directly is cheaper. Refer to their price. Tq

jayaletchumy J.
July 04, 2016
Air Conditioning very bad
I need to change 3 rooms middle of the night ..because the aircond was not working..reall hassle with a small kid

June 03, 2016
Book via Agoda with no breakfast price but hotel gave me complimentary breakfast! Spacious room with good views.

Chu N.
May 29, 2016
Good service and staff
I had a good stay here even for only just one night.. the staffs were all good and friendly especially the indian front desk lady that returned my 30 ringgit after found my card dropped somewhere in the cafeteria.. the cleaners were nice and very polite when they saw me.. Thanks for the wonderful stay

Murugian M.
May 22, 2016
Dont want to comment!

May 03, 2016
Located near train station is only the plus point for us at 8.00am train ride.
Very disappointed services from the moment check in till check out. room not ready at 4pm, unfriendly staff keep us waiting without a words.we have to keep asking them. buffet breakfast stated at 7.00am but still not ready at 7.20am we have to catch our train . talking to front desk staff like talking to the wall. very very unhappy.

Jiaqing L.
May 03, 2016
Bad Facilities (Poorly Managed)
The hotel air-conditioner is not service, a layer of thick dust could be seen at the air outlet and the air-conditioner failed us at 2am in the middle of the night. After ringing the reception for a room change, they claimed that they do not have any empty room for a room change. We decided to sleep in the lobby simply because the room is unbearable stuffy and too hot to get some rest. After the staffs saw us at the reception they counter offered another room with a better air-conditioner however still not satisfactory. A quite observance around the hotel you will notice all its facilities are not up to operating standards.

Thomas C.
United States
April 27, 2016
I probably won't stay again because there are better choices.
Room was clean but VERY small. Bathroom had clogged drains and flooded bathroom floor. Breakfast was good with nice staff.

Chong C.
April 09, 2016
Close by city center. Some good restaurants and street food center nearby

francis S.
April 09, 2016
Basic service