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Hotel Polonia

Jalan Jendral Sudirman No 14, Medan City Center, Medan, Indonesia 20152 (Show on map)

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Good 7.0
based on 135 reviews

"The staff were competent with English and able to help me..."

  • Marise, Australia
  • June 10, 2015
  • Area: Medan City Center
  • Rooms : 194
  • Free Wi-Fi

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Room Types
Superior Room Only
Deluxe Room Only
Deluxe Room
Premiere Deluxe
Premier Deluxe
Deluxe Room
Grand Deluxe
Grand Deluxe
Polonia Suite
Polonia Suite


When would you like to stay at this hotel?

Features of Hotel Polonia

24-hour front desk

24-hour room service

ATM/cash machine on site

business center

car hire

car park

coffee shop



executive floor

express check-in/check-out

laundry service

meeting facilities



room service

safety deposit boxes



shuttle service

smoking area

Sports and Recreation


fitness center


outdoor pool


squash courts

table tennis


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken



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Well-placed in the shopping, restaurants, business area of Medan city, Hotel Polonia provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel Polonia offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, Wi-Fi in public areas.

The hotel features 194 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel's fitness center, sauna, outdoor pool, massage, squash courts are ideal places to relax and unwind after a busy day. With an ideal location and facilities to match, Hotel Polonia hits the spot in many ways.
Well-placed in the shopping, restaurants, business area of Medan city, Hotel Polonia provides a most ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Number of Floors

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Recent customer comments

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from 135 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (135)
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Sucipto S. Families with young children Indonesia, July 22, 2015
It's cheap

Cheap, comfort and near th city
It's ok
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Novy W. Business travelers Indonesia, June 12, 2015

good design
The hotel location was fantastic. The facilities were great
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Marise R. Solo travelers Australia, June 10, 2015
Stopover in Medan

The staff were competent with English and able to help me with my tourist needs during the day's stay.
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Cheyenne U. Groups United States of America, May 25, 2015
Very pleasant stay.

The staff was outstanding, the food was excellent, and the hotel overall was very nice.
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Edward I. Couples Malaysia, May 11, 2015

The stay was fine. However the management should look into providing good hot water facilities. Meanwhile housekeeping also needs improvement. Toilet left without towels after 1st day and need to make multiple requests on Day 2.
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Tan K. Couples Indonesia, April 7, 2015
embassy staff

location is good. peacefull. furniture need to be improve .
Good staff. Breakfast is fine. Staff is friendly. Value for money.
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Boon K. Business travelers Malaysia, April 2, 2015
Decent Hotel

Location and Staff
The location was pretty good as it was away from the busy streets of Medan City which is less noisy. Staffs were very good and friendly and that is something to compliment. However, the problem was with the Wifi at the time of stay where it was not working and everyone has to log in at the lobby. The lobby however was infested with mosquitoes and there was just no way that a person could sit at the lobby for more than 30 mins without being evicted by mosquitoes. The management should look at this issue seriously. Other than that, it was a pleasant stay.
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Nursiah T. Couples Indonesia, April 1, 2015
Affordable and pleasant

Good location, friendly staff and comfortable room
I think that the hotel need to renovate the rooms. Air conditioning was not cold enough for me. Other than that it was a pleasant stay with good location.
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Hasudungan A. Solo travelers Indonesia, March 21, 2015
Old hotel, a bit overpriced.
Overall is average since I stayed there because the location is within walking distance to the wed ceremony I attend. This hotel need to refresh their interior, refurnish their rooms and place a taxi line in the hotels. I feel that the price is a bit too much for all I got . Design is too old, need refreshment, food just average but is cheap, not easy to find taxi infront of the hotel, room is big, sometimes bug is in the room.
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Eriyan T. Families with older children Indonesia, March 1, 2015
Nice hotel

Strategic location, great staff, and not too expensive
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Hotel Area: Medan City Center

Customers like this hotel for:
Nearest transport:
  • Medan Train Station (1.6 Km / 20 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Kuala Namu International Airport (23.6 Km)
Customer comments:
  • "Breakfast included" , "Close to the airport" , "Friendly and helpful staff"
Top attractions in the area:
  • Sun Plaza (0.7 Km / 9 min walk)
  • Pasar Buah Berastagi (0.7 Km / 9 min walk)
  • Maimoon Palace (1.0 Km / 12 min walk)
  • Tip Top Restaurant (1.0 Km / 12 min walk)
Note: Distances are measured as a straight line.

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