My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (1.6 Km / 20 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (23.6 Km)
    Customer comments:
  • "Breakfast included", "Close to the airport", "Friendly and helpful staff"
    Top attractions in the area:
  • Sun Plaza (0.7 Km / 9 min walk)
  • Pasar Buah Berastagi (0.7 Km / 9 min walk)
  • Maimoon Palace (1.0 Km / 12 min walk)
  • Tip Top Restaurant (1.0 Km / 12 min walk)

Note: Distances are measured as a straight line.

Hotel Polonia

Jalan Jendral Sudirman No 14, Medan City Center, Medan, Indonesia 20152 (Show on map)

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"Breakfast, location and furnitures in the room are just..."

Ivone, Indonesia September 28, 2015
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Nights Check-out

Features of Hotel Polonia

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • ATM/cash machine on site
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • billiards
  • fitness center
  • massage
  • outdoor pool
  • sauna
  • squash courts
  • table tennis


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Indonesian

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Hotel Description
Well-placed in the shopping, restaurants, business area of Medan city, Hotel Polonia provides a most...see more Well-placed in the shopping, restaurants, business area of Medan city, Hotel Polonia provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel Polonia offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, Wi-Fi in public areas.

The hotel features 194 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning. The hotel's fitness center, sauna, outdoor pool, massage, squash courts are ideal places to relax and unwind after a busy day. With an ideal location and facilities to match, Hotel Polonia hits the spot in many ways.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (139)

Business travelers (51)

Couples (32)

Solo travelers (22)

Families with young children (9)

Families with older children (9)

Groups (16)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (139)
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Ivone N. Couples
Indonesia, October 02, 2015
Good hotel in the middle of the city

Breakfast, location and furnitures in the room are just nice for short trip
Quite a pleasant stay but the smoking area is all around which is ao annoying. So eventhough you're staying in a nonsmoking room, u can still smell the smoke that is coming from outside. However, they have a new furniture in the room which is nice. The bed is quite comfy. Only the water boiler is a bit unhygienic. Breakfast quite okay with the variation.
Mohd M. Business travelers
Malaysia, September 07, 2015

Staff, food & ....
Sucipto S. Families with young children
Indonesia, July 30, 2015
It's cheap

Cheap, comfort and near th city
It's ok
novy W. Business travelers
Indonesia, June 20, 2015

good design
The hotel location was fantastic. The facilities were great
Marise R. Solo travelers
Australia, June 18, 2015
Stopover in Medan

The staff were competent with English and able to help me with my tourist needs during the day's stay.
Cheyenne U. Groups
United States of America, May 29, 2015
Very pleasant stay.

The staff was outstanding, the food was excellent, and the hotel overall was very nice.
Edward I. Couples
Malaysia, May 12, 2015

The stay was fine. However the management should look into providing good hot water facilities. Meanwhile housekeeping also needs improvement. Toilet left without towels after 1st day and need to make multiple requests on Day 2.
Tan T. Couples
Indonesia, April 11, 2015
embassy staff

location is good. peacefull. furniture need to be improve .
Good staff. Breakfast is fine. Staff is friendly. Value for money.
Boon W. Business travelers
Malaysia, July 31, 2015
Decent Hotel

Location and Staff
The location was pretty good as it was away from the busy streets of Medan City which is less noisy. Staffs were very good and friendly and that is something to compliment. However, the problem was with the Wifi at the time of stay where it was not working and everyone has to log in at the lobby. The lobby however was infested with mosquitoes and there was just no way that a person could sit at the lobby for more than 30 mins without being evicted by mosquitoes. The management should look at this issue seriously. Other than that, it was a pleasant stay.
Nursiah T. Couples
Indonesia, April 02, 2015
Affordable and pleasant

Good location, friendly staff and comfortable room
I think that the hotel need to renovate the rooms. Air conditioning was not cold enough for me. Other than that it was a pleasant stay with good location.

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