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Hotel Rafayel

34 Lombard Road, Wandsworth and Lambeth, London, United Kingdom SW11 3RF (Show on map)

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Area: Wandsworth and Lambeth Number of Rooms: 65
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 196 reviews

Value for Money
8.1
Location
6.7
Staff Performance
8.6
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.5
Food/Dining
7.3
All reviews (196)
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Hugo S. Business travelers United Kingdom, June 23, 2015
Excellent

views, comfort, staff
9.3
Excellent, very pleased
Amy M. Couples United Kingdom, June 21, 2015
Great stay

hotel staff were great, the room was really nice and so clean
10
loved our stay, would stay again
Mirsad H. Couples Sweden, June 21, 2015
4 Stars Hotel

Clean, amazing view and professional staff.
8
All in all a great hotel but being a 5 star hotel beds needs to be of higher standard and a 5 * hotel shod not run out of warm water several nights in a row.
Karen B. Couples United Kingdom, June 21, 2015
Another good stay

Staff, proximity to attractions, rain shower
8.7
We stayed overnight for an early start for the London to Brighton bike ride. Room clean and comfortable. Staff always polite and helpful. Used the free shuttle service into Clapham for our evening meal.
Marion H. Business travelers United Kingdom, June 21, 2015
Our stay at the Rafayel

room, quiteness comfort
9
We have stayed here once before and it is very comfortable and luxurious. Our room, although near the road, was very nice and the traffic did not affect us. There was an issue with the bathroom sink tap which was sort of hanging off and difficult to use, we did report this, but surely the cleaner should have noticed it when cleaning? This is a minor detail, but for 5 star should have been dealt with. There was also a large rose petal under the large sofa stool which was obviously left by a previous occupant - I noticed it when I was in bed. The cream sofa could also do with a little clean, particularly on the front at the bottom. Also, another minor issue was one of the light switches next to the bed was broken, but did not affect us, but the small round mirror in the bathroom again could do with a clean. All of these are minor issues, but I would definitely stay at the Rafayel again because it was so relaxing!
Keith G. Couples United Kingdom, June 4, 2015
Stay at rafayel

Comfort, space, view
8.3
Martin C. Business travelers United Kingdom, May 18, 2015
stay

reception staff, parking, size of rooms.
8.3
The staff were very helpful especially at the reception. We ate in the restaurant the food wasn't special and the staff in their were not so good but they did have an offer on and we got 50% off our meal. So for the price it was ok. The were building outside the room so it was noisy in the morning.
Cheyne M. Couples United Kingdom, April 15, 2015
Fantastic Hotel

Room features, staff, car service
9.3
Just fantastic! Definitely stay there again! Staff very professional.
Steve K. Groups United Kingdom, March 25, 2015
Amazing views great location excellent hotel

Fantastic service, upgraded on arrival, stunning views over London and the river
9.7
On arrival we were welcomed by very friendly staff who kindly upgraded us to a spectacular 2 bed suite with fantastic views of the river and London. The suite was immaculate, very relaxing stay, highly recommended.
Mo H. Couples United Kingdom, March 8, 2015
great value and excellent quality hotel

the food, the room, the decor
9.7

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