Above average 5.2
Based on 13 reviews

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About Hotel Ratu

Description

Located in the lovely area of Denpasar, Hotel Ratu enjoys a commanding position in the business, restaurants, shopping hub of Bali. The hotel lies 2.0 km from the city center and provides accessibility to important town facilities. With the city's main attractions such as Rimo Trade Centre, Robinson Mal Denpasar, Masjid Agung Sudirman within close reach, visitors to the hotel will just love its location.

At Hotel Ratu, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour security, daily housekeeping, private check in/check out, taxi service, ticket service.

Experience high quality room facilities during your stay here. Some rooms include linens, mirror, towels, closet, internet access – wireless (complimentary), provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as spa, massage, garden. Hotel Ratu is a smart choice for travelers to Bali, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • spa
  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • halal restaurant

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • tours
  • concierge

On-site facilities

  • garden
  • salon
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • 24-hour check-in

Languages Spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 100000 IDR
Check-In From: 14:00 PM
Check-Out Until: 12:00AM
Distance from City Center: 2.0 km
Distance to Airport: 20.0 km
Number of Floors: 2
Number of Rooms : 48
Time to Airport (Minutes): 30
Year Hotel Built: 1970
Year Hotel Last Renovated: 2007
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Important notice

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Recent customer comments

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 4.5
  • Facilities 2.0
  • Location 6.6
  • Room Comfort/Standard 4.7
  • Service 5.5
  • Value for Money 5.1
  • Food/Dining 5.0

Lie K.
Indonesia
July 16, 2016
No
Eerie

Chun L.
Malaysia
September 26, 2014
Average only
Everything OK
VALUE FOR MONEY

Paul W.
United Kingdom
January 28, 2014
A pleasant stay. Very friendly and helpful staff
Price, location, staff
I had a good stay at the Hotel Ratu. The room was fine, the food was not bad, and the staff were very helpful.

Leong H.
Singapore
January 15, 2014
horrible horrible stay
nothing
we had a very very very bad experience staying at hotel ratu. booked for 3 nights, but left after 1 night. the rooms did not look like any of the images posted on agoda. the room was dirty, the walls looked old and worse of all the toilet was very dirty and old. the entire hotel had a feel of an old 'kampung' and the owners probably did very little upkeep for the hotel. worse of all, there was a rat in the room at night, yes a big fat rat that escaped through some holes in the toilet wall. when we asked for a room change, they said they were fully booked for that night although we saw plenty of vacant rooms. then they sent a guy with some pesticide to chase the rat out. rat ran from underneath our beds to the hole in the wall. would definitely not recommend this hotel to any travellers. this hotel ranked as one of the worse stays of all our travels throughout the years!

CHRISTINA P.
Malaysia
December 05, 2013
Peaceful and quiet
spacious and clean
Quite night and beautiful trees and flowers around.

Bunarto J.
Indonesia
September 02, 2013
The Queen Hotels is cheap Hotel n near to the city
The Queen Hotels is cheap Hotel n near to the city
The Queen Hotels is cheap Hotel n near to the city

Sarah S.
Germany
November 10, 2014
Horrorbad
Lage, essen
Unser Bad war fürchterlich! Die Toilette war sehr niedrig, dreckig und hatte keine klobrille, außerdem hatten wir mehrere Kakerlaken im Zimmer. Das gesamte Zimmer, die vorhänge und die Bettwäsche Haben nach Zigarettenrauch gestunken! Fazit: Lage und essen gut, Zimmer nicht.

EKO A.
Indonesia
October 15, 2014
Hotel murah nyaman.
Harga murah, kamar bersih, nuansa etnik bali
Hotel lumayan nyaman dengan harga murah, seperti standar hotel2 di bali memiliki desain etnik. Hotel dipilih karena berdekatan dengan acara kantor, namun lokasi kurang strategis untuk wisata.

sukimin S.
Indonesia
January 17, 2014
Penginapan tengah kota
kurang nyman karena terutama kamar mandi khususnya closet rusak
Karena kondisi cuaca hujan, liburan kali ini kurang nyaman

Andi A.
Indonesia
January 16, 2014
Tidak seperti yang diiklankan.
dekat dengan lokasi meeting.



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