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2015
Excellent 8.4
Based on 97 reviews

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About Hotel Realm

Description

This elegant 5-star property is located at the footsteps of Parliament House in Canberra, in the precinct next to the Parliamentary Triangle. All 158 hotel and suite styled rooms are uniquely designed, guaranteeing utmost comfort to all guests. Take a break after a tiring day and rejuvenate at 'mudd the Spa' for relaxing treatments, or get an adrenaline rush while swimming and exercising at the fully equipped Evo Health Club. Blend the traditional and modern cuisines at Konoba, one of the award winning restaurants on-site, also featuring local and imported wines. Staying at this property, guests will be surrounded by the nation’s cultural icons that include the National Library of Australia, Old Parliament House, and The National Gallery. Take a short stroll and you will reach Lake Burley Griffin where you will discover countless restaurants, bars, and cafes. Whether for business or pleasure, your stay at Hotel Realm, should be a favorable and pampered experience.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • hot tub
  • indoor pool

Land sports

  • garden

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Dutch
  • French
  • German
  • Spanish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 28.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00AM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 163
Room Voltage: 240
Year Hotel Built: 2007
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Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.4
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.6

6.8 Michael L.
Malaysia
June 16, 2016
Good hotel overall, but general declined in standard
First of all, I have stayed here last year and was given Breakfast inclusive deal which was a bonus. I booked a one-bedroom suite and there was no breakfast included in the package (although relatively expensive). The room was fine, with a well-equipped kitchenette. The bed, as usual, was comfortable. The cleanliness was a major issue, which surprised me. There were two bathrobes; one was dirty with suspicious marks on it (thanks to the generosity from previous customer). The bathtub was probably the biggest highlight of all. The staff was commendable for being extremely accommodative and flexible. They found a room for me 4 hours ahead of check-in time as I arrived early, which was very nice of their customer service. Overall, another good stay but only ever less satisfied compared with my last visit

10 Gregory B.
Thailand
June 04, 2016
Great place
I'll be back again soon.

9.2 Heydon M.
Australia
April 29, 2016
Bar
The bar area does not work. It needs to be re thought to make it more attractive as a destination. It is not a place that draws me to it because of its ambience, theme, product offerings etc

9.2 Sarah M.
Australia
April 28, 2016
Overnight getaway
After a few hiccups, we had a great night. Apparently you guys had advertised an old package - which I purchased - thanks to the staff handling an awkward situation very well!

7.6 Anthony C.
Australia
April 26, 2016
Ridiculous closing time for pool
Hotel was good. Room was nice. Expensive. The pool/spa/sauna close really early on Saturday and Sunday which was super disappointing. They also have a swimming cap policy!!!

8.8 Chris B.
Australia
April 25, 2016
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10 Timothy L.
Australia
March 31, 2016
Very good
We had a function across the road in the sister hotel burbury. Great deal which allowed late check out. Room was tops with a view of parly house

6.8 Nella E.
Australia
March 29, 2016
Modern
The hotel is located walking distance to the Bus Depot Markets and lake.The room was well appointed and the reception staff were very accommodating however the food at the restaurants needs improvement. Keep away from the internal rooms as they are dark and noisy..thankfully the staff moved us to another room with an open outlook as we had the worst night.

3.2 pui F.
Australia
March 29, 2016
i never lived in a hotel like this
The pictures in the advertising is not same as the real room. Everything looks dirty and old, seems nobody to clean the place.

10 Kataraina F.
Australia
March 23, 2016
Quality hotel and professional staff
Standard of room, staff and dining
I got an unbelievable deal from Agoda, so was unsure of what we would get. But the room was amazing, the staff were exceptional and the restaurants downstairs were great. Facilities are fantastic. A 5 star experience. Highly recommend.


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