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Verified traveler reviews

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Excellent



based on 99 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.6
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pui F.
Australia
March 29, 2016
i never lived in a hotel like this
The pictures in the advertising is not same as the real room. Everything looks dirty and old, seems nobody to clean the place.

Kataraina F.
Australia
March 23, 2016
Quality hotel and professional staff
Standard of room, staff and dining
I got an unbelievable deal from Agoda, so was unsure of what we would get. But the room was amazing, the staff were exceptional and the restaurants downstairs were great. Facilities are fantastic. A 5 star experience. Highly recommend.

neil W.
Australia
February 29, 2016
Good
Great stay

david B.
Thailand
February 21, 2016
Overnight Stay
Location, Price, Quality
Nothing to Fault really other than the dining room was booked out and had to order room service instead.

WANG X.
China
January 07, 2016
great
location, room view
Its beautiful view from room, clean, welcome choclate was yummy.

David K.
Australia
December 25, 2015
Weekend visitor
Location, room size, cost
Excellent

Jeicy H.
New Zealand
October 08, 2015
Stylish and comfort
Space, clean and absolute comfort
It was very enjoyable, the suite room offers more space than I expected. Everthing in good condition. Slept very well both nights. Friendly and helpful staff during my stay.

Timothy L.
Australia
September 28, 2015
ok but....
location, staff, TV
We felt the room was a bit dusty. I got allergies every time I was in there. Breakfast was ok but for $35 a head - I dont think so!

Simon T.
Australia
September 24, 2015
Overnight weekend
Room size; free parking on weekends; Malin + Goetz toiletries
Good. There was a wedding on and we were expecting lots of noise, but the hotel controlled it well and ensured the function finished at 11 pm. Breakfast was a little underwhelming, however I believe some work is underway in the restaurant. It's still a good hotel, however many good hotels have been built in Canberra over the past 3 years so they will need to keep up with the competition.

Meredith S.
Australia
September 10, 2015
Convenient for Business
Convenient for Business, proximity to government organisations, great service