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Very good 7.7
Based on 596 reviews

Recent customer comments

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Very good



based on 596 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.9
  • Food/Dining 6.7

Biligsaikhan B.
Mongolia
June 18, 2016
Value for money
Close to NIshi-Kasai Station and convenience stores.

kong M.
Malaysia
June 14, 2016
overall good
air cond is not function well... location is strategic

Leung H.
Hong Kong
June 11, 2016
good
wifi provided better

Sze T.
Hong Kong
June 04, 2016
Good hotel but disappointing service
Nice rooms with good amenities, staff are mostly friendly, except for one male front agent without glasses who treated my family rudely in an unacceptable way! When we approached the front desk counter at first, there were unfortunately some problems with our reservation which I may choose the wrong option for max capacity for one of my rooms, and he asked us to pay for additional charge for adding 2 more pax to my rooms. Of course we got confused that we were told that we booked triple room for only 1pax so we asked for more explanation on that, and the mentioned staff suddenly got impatient and told us to pay or to leave, he even took away all check in papers and refused to listen to us anymore. I fully understood that it might be an isolated case, but it was really an insulting experience that gotting one of hotel staff pointing at your nose and said that you deserved this because you made a wrong option online.

Bronson T.
Hong Kong
May 30, 2016
Very Good.
Close to railway station and shopping street. Very good location and good service.

Rochell A.
Singapore
May 30, 2016
Great Stay
It was a pleasant stay with BW, accommodating and nice staff. They speak english and helpful, not to mention the free shuttle to Disneyland. Good location, near to subway and great food in the area. I'm happy with my room and the service. I recommend this hotel.

DICKY S.
Indonesia
May 28, 2016
free shuttle bus to Disneyland
Good location, english speaking staff.

DICKY S.
Indonesia
May 28, 2016
near metro station nishi kasai
Good location. Free shutlle bus to Disneyland.

DICKY S.
Indonesia
May 28, 2016
good location
Very near to Nishi Kasai Metro Station. Free shuttle bus to Disneyland/Disney Sea.

gua Q.
China
May 23, 2016
Family with young children
The front desk guy is so rude The bald guy is much better