Back to hotel info

Very good 7.7
Based on 606 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 606 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.9
  • Food/Dining 6.7
Sort by

Phoebe L. from Hong Kong
Couples
Stayed 2 nights in June 2016
Good experience
Convenient and nice, just a bit small
Reviewed July 05, 2016

Rica H. from Indonesia
Families with older children
Stayed 4 nights in June 2016
Nice Hotel
Clean room, but a bit small. Location very close to Tokyo Metro. Lots of restaurant around the area. Staff are friendly. The hotel also have free shuttle service to Tokyo Disney Resort.
Reviewed June 20, 2016

Biligsaikhan B. from Mongolia
Families with young children
Stayed one night in June 2016
Value for money
Close to NIshi-Kasai Station and convenience stores.
Reviewed June 18, 2016

kong M. from Malaysia
Couples
Stayed 2 nights in June 2016
overall good
air cond is not function well... location is strategic
Reviewed June 14, 2016

Leung H. from Hong Kong
Couples
Stayed 4 nights in May 2016
good
wifi provided better
Reviewed June 11, 2016

Sze T. from Hong Kong
Families with young children
Stayed 2 nights in June 2016
Good hotel but disappointing service
Nice rooms with good amenities, staff are mostly friendly, except for one male front agent without glasses who treated my family rudely in an unacceptable way! When we approached the front desk counter at first, there were unfortunately some problems with our reservation which I may choose the wrong option for max capacity for one of my rooms, and he asked us to pay for additional charge for adding 2 more pax to my rooms. Of course we got confused that we were told that we booked triple room for only 1pax so we asked for more explanation on that, and the mentioned staff suddenly got impatient and told us to pay or to leave, he even took away all check in papers and refused to listen to us anymore. I fully understood that it might be an isolated case, but it was really an insulting experience that gotting one of hotel staff pointing at your nose and said that you deserved this because you made a wrong option online.
Reviewed June 04, 2016

Bronson T. from Hong Kong
Families with older children
Stayed one night in May 2016
Very Good.
Close to railway station and shopping street. Very good location and good service.
Reviewed May 30, 2016

Rochell A. from Singapore
Solo travelers
Stayed 3 nights in May 2016
Great Stay
It was a pleasant stay with BW, accommodating and nice staff. They speak english and helpful, not to mention the free shuttle to Disneyland. Good location, near to subway and great food in the area. I'm happy with my room and the service. I recommend this hotel.
Reviewed May 30, 2016

DICKY S. from Indonesia
Families with young children
Stayed one night in May 2016
free shuttle bus to Disneyland
Good location, english speaking staff.
Reviewed May 28, 2016

DICKY S. from Indonesia
Families with young children
Stayed one night in May 2016
near metro station nishi kasai
Good location. Free shutlle bus to Disneyland.
Reviewed May 28, 2016