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About Hotel Royal Chiao Hsi


For travelers seeking a tranquil venue surrounded by a peaceful natural environment, this cozy hotel will surely be the ideal choice. Hotel Royal Chiao Hsi offers comfortable, contemporary guestrooms boasting modern amenities such as internet access, an in-room safe, and a television - ideal for guests seeking home-away-from-home accommodations. Also to be found at the hotel are shops, a cafe, a bar/pub, laundry service/dry cleaning, and a restaurant. After a day of work or exploring, massage treatments, a kids club, the gym, and outdoor thermal springs will help enhance the unwinding process. With such service and accommodations, no wonder this charming property has long been a favorite in Yilan for both business and leisure travelers.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)
  • Karaoke

Swimming & soaking

  • Hot spring bath
  • Swimming pool [outdoor]

Land sports

  • Golf course (on site)
  • Table tennis

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Library
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • ATM

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Pets are strictly prohibited at the property, with the exception of guide dogs.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00PM
Check-Out Until: 11:00AM
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 198
Room Voltage: 110
Year Hotel Built: 2005
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.3
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 7.8
  • Food/Dining 8.4

Wanda T. from Hong Kong
Families with older children
Stayed 2 nights in July 2016
Comfortable environment and excellent service
A wonderful place for family vacation
Reviewed July 31, 2016

KunAn Y. from Malaysia
Stayed one night in July 2016
Customer Care doesn't take request seriously and didn't provide the request timely.
the whole experience is not improving and personally I think the quality is reducing, not only employee are not well trained, the facility is getting old and not as comfortable as couple years ago. This batch of employee are lower quality and not as attentive as previous. I am wondering is it because of budget cut? but the room pricing is increasing ... quite dillemmma Also the in room spa water tank is not clean, it feels slippery with 青苔 at corner and feel disgusting when taking a hot spa, you feel you body is touching the 滑滑的東西。。。for a whole I question myself is this 礁溪老爺 or just some random Motel 6 ...
Reviewed July 27, 2016

xuancheng C. from Taiwan
Stayed one night in May 2016
Every thing is good
Reviewed May 20, 2016

Gu C. from Taiwan
Stayed one night in April 2016
Nice relex place to go, but a bit old
Average nice
Reviewed April 09, 2016

Shaina K. from Singapore
Families with older children
Stayed 2 nights in March 2016
Beautiful view
Clean and spacious rooms, beautiful view for breakfast and dinner. Beautiful room with garden view and in room hot spring. Very friendly service staff!!
Reviewed March 07, 2016

Chiow W. from Singapore
Families with young children
Stayed one night in December 2015
Value for money and wonderful place
Beautiful environment with wonderful onsen cum good dining
Perfect place for family holiday as very relaxing. Value for money.
Reviewed December 13, 2015

Kin W. from Hong Kong
Stayed 2 nights in November 2015
Excellent Spa
Excellent services, good location, nice food
Reviewed November 16, 2015

Li S. from Singapore
Stayed one night in October 2015
Best Hotel in Jiaoxi
It has a nice view, relaxing vibe, and the staff were well-trained.
It was chill. For a resort retreat, at that price, you could get much better in Bali, or Thailand. It's about the same price as the W Hotel, in Taipei City, but you don't feel you are getting as much out of what you're paying. The staff tried to be friendly, but it all seemed very forced. You get the sense that they are tired and unhappy with their work.
Reviewed October 23, 2015

Ng D. from Singapore
Families with young children
Stayed 2 nights in August 2015
We felt like royalty!
Very good service standards, beautiful and well equipped rooms, excellent on site facilities
We had an amazing time at Hotel Royal! The service standards from the staff are top notch and we were made to feel very well taken care of from the point of arrival. You can really just stay within the hotel compound throughout the stay as there are so many activities and facilities. But if you are feeling adventurous, you can also venture to the nearby waterfalls and take in the breathtaking view. We left some items behind during check out and the staff were so considerate to mail it back to us. We love everything about Hotel Royal and highly recommend this property!
Reviewed August 05, 2015

Hui W. from Taiwan
Stayed one night in July 2015
good service
Reviewed July 31, 2015


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