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Very good 7.3
Based on 4761 reviews

Recent customer comments

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Very good



based on 4761 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.5
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Ashley W. from Australia
Couples
Stayed one night in March 2016
It was a good place to stay with smaller budget.
Great location, and lovely staff.
Reviewed March 30, 2016

dick J. from Malaysia
Couples
Stayed 2 nights in March 2016
Value for money.
Value for money, walking distance for shopping and very pleasant
Value for money.
Reviewed March 29, 2016

Richard F. from Malaysia
Couples
Stayed 2 nights in March 2016
Facilities
Gym equipment not in good condition
Reviewed March 29, 2016

MICHELE F. from Malaysia
Families with older children
Stayed one night in March 2016
Bad housekeeping
Not only our room was not clean after leaving the room with lights on to clean room, for more than 6 hrs, it took them more than 15 mins when called to replenish the toilet aminities & towels. The next day room was clean but coffee was not replenished, towels missing & toilet aminities was not displayed properly, they simple throw them on the tray, like they were not satisfied with the earlier complain. Luckily that was my last night. Was very disappointed coz i stayed there b4 when it was still under the name Coronade Hotel but never thought that the housekeeping was that bad. People they employed, housekeeping for what i know r mostly foreigners that cannot understand neither Malay or English well. For that i think it's not worth paying for what u get later, frustration, especially after a long day out & tired then later found the room was still in a mess.
Reviewed March 29, 2016

Wei A. from Singapore
Families with young children
Stayed 2 nights in March 2016
Good value for a great location.
Right in the middle of the main shopping district. Indoors pool so you can swim regardless of the weather conditions. Recently renovated rooms on higher floors are nice.
Checking in and out was a breeze. The hotel is within walking distance to the major shopping places and coaches pickup points. Hotel is clean and bright with friendly staff.
Reviewed March 28, 2016

Salmah M. from Singapore
Groups
Stayed 2 nights in March 2016
Nil
No water hose.
Reviewed March 28, 2016

Salmah M. from Singapore
Groups
Stayed 2 nights in March 2016
Nil
No water hose.
Reviewed March 28, 2016

Salmah M. from Singapore
Groups
Stayed 2 nights in March 2016
Nil
No water hose.
Reviewed March 28, 2016

Salmah M. from Singapore
Groups
Stayed 2 nights in March 2016
Nil
No water hose.
Reviewed March 28, 2016

Jeffrey B. from Philippines
Families with young children
Stayed 2 nights in March 2016
Very Good
Great place to stay. It's in the middle of many important tourist attractions.
Reviewed March 28, 2016