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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Bukit Bintang, Kuala Lumpur, Malaysia (Show on map)

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Formerly : Coronade Hotel

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Area: Bukit Bintang Number of Rooms: 225
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
333 reviews

Value for Money
7.1
Location
9.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
6.6
Families with older children (333)
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Grazyna M. Families with older children Australia, July 20, 2014
Good

Location
7
Good
Shirley T. Families with older children Indonesia, July 18, 2014
Strategic location, bad staff performance

locations only
6
Needs staff improvement.
Wong C. Families with older children Malaysia, July 13, 2014
Not the best of value for money.

Centrally located for shoppers and dinners.
6
Hotel has not improve since the new management take over. It has gone from an international service oriented hotel to more like a home run hotel. Staffs are performing half heartedly and the breakfast is boring serving unchanged daily menu. Much was publicized about the new name, but unfortunately rooms are still tired looking. Having said that, it's location is unbeatable and maybe that's why it cost more than it deserved.
Joannah S. Families with older children Singapore, June 30, 2014
bad and unenjoyable.

fast access to wifi. good location to shopping centres. Available sports channel for World cup.
4.3
Generally unenjoyable. The housekeeping staff did a good job cleaning the room, but made us wait a good half a day before passing us new towels. Many things like the safe, the toilet sink and toilet bowl were faulty and needed a while to be fixed in the room. The breakfast in the morning was severly lacking in variety and quality and the service staff were unfriendly. The other hotel facilities which were disappointing was the gymnasium which was under renovation and the swimming pool which was dirty (things such as water bottle was found). My family's stay in this hotel was pretty disappointing and was worse than the first time (we stayed in this hotel last year and it was not bad).
Samuel W. Families with older children Singapore, June 23, 2014
Shop and eat

Location, location, location.
7.3
Pleasant and comfortable. Close to shopping, food and transport - everything we needed. Hotel was clean and reasonably well maintained, tho some minor issues like broken faceplate on the power socket in the room. Housekeeping staff service orientation could have been better, even though they were all very polite. Otherwise it was a pleasurable stay.
Simon N. Families with older children Singapore, June 18, 2014
Good Location in city

Location, friendly staff, nice beds.
7
Stay was quite pleasant although the room aircon was not good enough. The furniture was quite old but still good enough. Friendly staff all round.
Lim T. Families with older children Singapore, June 18, 2014
Great hotel to stay

location, food, clean hotel
8
very satisfied. will come back again.
Teo E. Families with older children Singapore, June 14, 2014
For Proximity to Shopping

(1) location (2) location (3) location
6.3
Satisfied only because of its good location. Room was only so-so. Bathroom not fantastic; leakage at shower area causing ponding of water in toilet. Carpeting in room badly needs upgrading.
Wong H. Families with older children Malaysia, June 13, 2014
nice hotel

close to shopping mall, restaurant, alot of nightlife surrounding this hotel
8
is a good hotel indeed, i will recommend to all my friends around....
Wong H. Families with older children Malaysia, June 12, 2014
good location

near shoppingmall , entertainment nearby, lots of restaurant around
8
i love this hotel because this hotel is very near to lots of shopping mall, and a lots of entertainment area around and many restaurant nearby this hotel

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Customer Reviews - Hotel Royal Kuala Lumpur, Kuala Lumpur

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