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Hotel Royal Kuala Lumpur

Jalan Walter Granier,, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Formerly : Coronade Hotel
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Area: Bukit Bintang Number of Rooms: 225
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
3907 reviews

Value for Money
7.1
Location
8.8
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (3907)
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Bruce A. Solo travelers Canada, May 25, 2015
Heart of the City

Quiet at night. Very central to MTS and major shopping venues.
7.3
When I arrived I was told it would be 2 hours before I could get my room, but they took my bags and looked after them. 3 hours later my room was not ready, so they found another room and advised me that they were under renovation. The jack hammering/cement drilling etc. started some days at 0830 and went until 7PM, non-stop. They have room where smoking is allowed, as evidenced by people propping open their doors and smoking, so you got hit with cigarette smoke every time you left your room or the elevator. I spoke to the front desk and they said they were sorry, but could not do anything because the people doing this were in a smoking room. Other than that the staff and hotel services were very good. A consistent issue was getting a taxi to the hotel, as there are 4 other hotels that call themselves Royal in their name, and usually a taxi ride ended up being a core city tour of all the Royal hotels. Some of it was a scam i suspect, as I would be clear about the Bukit Bintang station and Lot10 shopping centre. Perhaps providing business cards with taxi instructions would be helpful.
Natalie L. Solo travelers Australia, May 24, 2015
Great Value Hotel with comfortable rooms

Plush room, friendly staff and great location
9.3
The hotel is in a perfect location, the staff were prompt and friendly, the bed and room were very plush and comfortable and the swimming pool was lovely. All in all a great hotel for a bargain price!
Habibah D. Families with young children Brunei Darussalam, May 24, 2015
Rooms are not properly clean. Toilet pipe leak

Location
4.7
Patrick C. Solo travelers Singapore, May 23, 2015
A Fruitful Trip

Location, near food areas and shopping malls and easy access to public Transport like Monoraiil
9.7
The stay was very good, I was given a warm welcome back from some familiar staff and was given a good room. But there was 1 small problem, on the 1st night , when I call room service to request for a bucket of ice cubes, at about 12 mid night, the man that answer the phone said NO bucket of ice , so I was puzzled, how come no ice in the hotel ? then the next day , I when to ask the front desk Mr Zukifli, and he said that is 24 service and there should have ice cubes with in the hotel. Beside this , everything is ok , except for the renovation noise during the day , the drilling on the 16 story, but is ok was out most of the time. I was staying in room 1904, well, everything goes on well after all.
Mohammad S. Solo travelers Singapore, May 23, 2015
Good

Location, service, price appropriate
8
The hotel is conveniently located in Bukit Bintang and street food are just along the road for late night grubs. However the Internet connection was bad because the room was at the end
Khoi L. Couples Malaysia, May 23, 2015
Wonderful location

comfort, cleanliness, location
9
It was a pleasure stay, nice location. It's just located right beside lot 10 shopping maill and opposite with sungai wang.
Samir A. Business travelers Singapore, May 21, 2015
Business Travel

Location and good service
6
Comfortable
Muhammad M. Families with older children Singapore, May 19, 2015
Good.

food,service,location
7.7
Nice.
Woo T. Business travelers Malaysia, May 18, 2015
NOT BAD

STAFF SMILY
4
NO
Woo T. Business travelers Malaysia, May 18, 2015
i think this hotel only 3star

near shopping center, staff cordial, comfortable
5.3
not bad

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Customer Reviews - Hotel Royal Kuala Lumpur, Kuala Lumpur

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