Very good 7.0
Based on 4747 reviews

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About Hotel Royal Penang

Description

Hotel Royal Penang is a family-oriented hotel, but also business and leisure traveler friendly, located in the center of Georgetown and close to many popular venues. Take the children on an all day excursions to nearby locations like the Botanical Gardens and Panang Butterfly Farm. Wake up to a lovely breakfast at the Grove Restaurant, and later enjoy lunch and dinner from the Bee Wan Korean Restaurant. Hotel Royal Penang includes late night cocktails and live entertainment by the Gen-X Band in Colors Lounge. There is a business center and five meeting rooms with a capacity to hold 250 occupants. Hotel Royal Penang is happy to make special arrangements for families with options like the Children’s Meal Plan or Family Plans.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center
  • massage(s)

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar
  • vending machine
  • restaurant [halal]

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Malay
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Policies

Please note that Council Tax will be imposed as of 1st June 2014 at MYR 3 per room per night and is not included in the room rates.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 90 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 45.0 km
Number of Bars: 1
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 276
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 30
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.6
  • Location 7.5
  • Room Comfort/Standard 7.1
  • Service 6.9
  • Value for Money 7.1
  • Food/Dining 6.5

ALICE H.
Malaysia
July 26, 2016
GOOD.
GOOD.

ALICE H.
Malaysia
July 26, 2016
GOOD LOCATION
GOOD

ALICE H.
Malaysia
July 26, 2016
GOOD LOCATION.
GOOD.

ALICE H.
Malaysia
July 26, 2016
GOOD LOCATION
GOOD.

Darren L.
Australia
July 25, 2016
Good but far
Good hotel but too distant from tourist attractions.

MOHD M.
Malaysia
July 25, 2016
Good experience overall
Nothing much to say, good experience overall just that agoda booking problem, they couldn't find it in their system, took around 30 minutes to get this resolved. Second problems I had with agoda booking system.

ALICE H.
Malaysia
July 25, 2016
good.
good.

hussain N.
Malaysia
July 24, 2016
Ok
Hotel needs major refurbishment, most of the furniture is too old, breakfast was not on par to 4star hotel as they claim.

Dr K.
Malaysia
July 23, 2016
smelly and dated
covered with wooden finishes but that was the main cause of the bad smell the entire hotel. location is great. breakfast was average. basic facilities in the room and unfortunately the bed was uncomfortable. during my stay the AC was freezing. the control system seem not working.

Hairuddin Y.
Malaysia
July 23, 2016
Good
Excellent breakfast layout. Immediate response to room service. Keep up the excellent services.


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