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Hotel Royal Penang

3 Jalan Larut, Georgetown, Penang, Malaysia (Show on map)

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Area: Georgetown Number of Rooms: 276

Recent customer reviews

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Good

7.0

based on
3779 reviews

Value for Money
7.2
Location
7.5
Staff Performance
7.0
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.1
Food/Dining
6.5
All reviews (3779)
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Chee C. Business travelers Singapore, September 8, 2014
Clean, comfortable and in a good central location

Clean rooms, helpful staff, central location within nice eating places
7.3
A little old and dated, but still very pleasant, and definitely great value for money. Rooms were clean and without any weird odours (non-smoking level). Definitely a great price on Agoda, highly recommended!
Low T. Families with young children Singapore, September 7, 2014
Very poor staff performance n attitude to guest.

Location
5
Very bad staff attidute n performance It's a very bad exprenience . Hotel room very untidy stains mark on room carpet no toitel amenities like toothbrush,hair dryer,hand towel. Asked for non smoking room instead given a smoking room cigarettes smell in room made very unpleasant to stay.
Mohammad H. Couples Malaysia, September 7, 2014
When i check in 1403 that room some smelly fungi

Environment, Customer Service & Car Park
7.3
Make sure to double check the rooms before guess check in
Rob P. Couples Australia, September 5, 2014
Old Dirty & grumpy staff
3.7
Nothing was good about this hotel. Terrible, beds were like sleeping on concrete, dirty Mold on walls dirty bathroom & staff were unpleasant. Don't go here it's not worth it. We considered leaving after the first night, unfortunately paid for 2 night online prior
Chung-Ren S. Business travelers Taiwan, September 5, 2014
Good

Seafood
6.7
Joehary S. Business travelers Malaysia, September 4, 2014
Royal Hotel is The Best Location

Location, Staff Performance and Clean
8
Generally, Hotel Royal in Penang is an ideal location which is in Jalan Larut and near to Georgetown. If you decided to explore Gurney and Tanjung Bungah area, you will reach within 5-10 minutes. Further, if you need to go to Bayan Lepas area, it will take you less than 30 minutes. The Buffet lunch is good with reasonable price. The staff is excellent during my late check-in. Enjoy your stay.
Peng K. Business travelers Malaysia, September 3, 2014
best

workers service best
6.7
Mohammad M. Families with young children Bangladesh, September 3, 2014
Fantastic stay

Cleanliness, comfort, guest service
10
Fantastic hotel. Will stay again if in Penang in future. Would definitely recommend this hotel.
Naoki Y. Couples Japan, September 2, 2014
convenient

nice accsess. location good. friendly staff.
6
basically comfortable. convenient to access for any place. quiet around.
Sze W. Families with young children Malaysia, September 1, 2014
Poor hotel to stay in

Hardworking staff during breakfast time
4.3
It should not be rated as 4 stars Hotel. Check in procedure is slow, the overall hotel room, corridor, ceiling and wall are badly maintained. Some bad smell inside the hotel rooms.

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Customer Reviews - Hotel Royal Penang, Penang

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